Inside Sales Representative

🔥 3 hours ago

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Vector Security

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1970

🔐 Security

👥 B2C

🤝 B2B

💰 $450M Debt Financing on 2019-06

Security • B2C • B2B

Vector Security is a provider of residential and commercial security solutions that designs, installs, and monitors alarm systems, video surveillance, smart-home automation, and fire & life-safety systems. The company offers professional installation, 24/7 monitoring, mobile app control, and local branch support for homeowners and businesses, plus managed network and physical security services. With decades of experience, Vector Security serves both individual consumers and regional/national commercial customers.

📋 Description

• Make outbound calls and handle customer contacts through all channels to meet the goal of converting leads to generate new units, RMR and sales • Handle inbound residential leads for all areas and close sales for both new and existing customers, including addons and upgrades • Achieve monthly quotas for new units, RMR and bookings • Work with existing customers who are moving to a new location • Capture both the COE sale and the customer’s new property • Proactively communicate with existing customers to increase sales of our products and services • Contact with customers within 6 months of contract renewal and review services and opportunities for addons and upgrades with the goal of renewing contract with customer • Generate new units, RMR and bookings from referrals obtained through existing sales contacts • Support specific lead generation projects through various outbound & inbound campaigns

🎯 Requirements

• High School Diploma or equivalent • Sales experience - Preferred • Able to intelligently communicate (verbal and written) to internal and external Customers, Team Members and Management • Able to make sound decisions and be willing to be accountable for the decisions made • Use deductive reasoning and negotiating to make acceptable resolutions -always doing the right thing for both our customers and our business • Able to meet all customer deadlines (both internal and external) • Microsoft D365: Company-specific software for CRM and scheduling • Able to become proficient in these business systems to demonstrate competency with company specific processes and procedures • Highly proficient with Microsoft Office programs • Able to learn recruiting and onboarding software • Ability to apply common sense understanding to carry out instructions in both written form and received through verbal communications • Ability to close sales for both new and existing customers • Possess knowledge of security system design and troubleshooting • Complete ADC certification within 90 days • Able to obtain and maintain state licenses and technical certification as needed to access customer accounts • Able to work from home (Vector-provided equipment) without distraction.

🏖️ Benefits

• Medical, dental and vision coverage • Company paid life and AD&D insurance • Company paid short- and long-term disability • Voluntary benefit products • 401k retirement savings plan • Flexible Spending Account • Paid time off • Tuition reimbursement • Employee Assistance Program (EAP)