Verily
Artificial Intelligence • SaaS • B2B
Verily is an AI-native precision health platform that develops and deploys clinical and research-focused software and AI models to make healthcare more predictive, preventive, and precise. Its offerings include consumer-facing tools like Verily Me for personalized health guidance and clinician support, care solutions that personalize member engagement and goal-setting, and research products that curate and standardize multimodal clinical and real-world data (FHIR-native) to accelerate trials and insights. The company emphasizes clinical and regulatory safety in building AI for care and research workflows.
Customer Success Manager, Public Sector
Job not on LinkedIn
September 22
🤠 Texas – Remote
💵 $124k - $177k / year
⏰ Full Time
🟠 Senior
🔴 Lead
🏆 Customer Success
🦅 H1B Visa Sponsor
Verily
Artificial Intelligence • SaaS • B2B
Verily is an AI-native precision health platform that develops and deploys clinical and research-focused software and AI models to make healthcare more predictive, preventive, and precise. Its offerings include consumer-facing tools like Verily Me for personalized health guidance and clinician support, care solutions that personalize member engagement and goal-setting, and research products that curate and standardize multimodal clinical and real-world data (FHIR-native) to accelerate trials and insights. The company emphasizes clinical and regulatory safety in building AI for care and research workflows.
📋 Description
• Build trusted relationships with executives and key stakeholders to understand strategic goals and drive product adoption. • Act as the primary point of contact for day-to-day client interactions, including meeting preparation and follow-up. • Create and configure success plans that align use cases with customer objectives. • Secure renewals and identify new revenue opportunities to achieve growth targets. • Drive the escalation and resolution of client issues to ensure a positive customer experience.
🎯 Requirements
• 10+ years of experience managing a book of existing clients as a Customer Success Manager or similar role. • 5+ years of experience managing high-value, complex, and strategic partnership accounts. • Customer-centric with a strong focus on driving customer outcomes and achieving objectives. • Excellent interpersonal skills and strong relationship management abilities. • Data-driven, highly organized and accountable with a strong work ethic.
🏖️ Benefits
• flexibility • resources • competitive benefits
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