Account Support Specialist

🕒 May 6

🏢🏡 London – Hybrid

💵 £35k - £40k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

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Verisk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1971

💰 $500M Post-IPO Debt on 2023-03

Insurance • Data Analytics • Risk Management

Verisk is a company that specializes in providing advanced data analytics, technology, and scientific research to the global insurance industry. It delivers solutions across various insurance sectors such as Property & Casualty, Life and Annuities, Reinsurance, and Specialty Markets, helping clients to assess and price risks with speed and precision. Verisk's offerings include underwriting and rating support, claims management, compliance, catastrophe risk modeling, and insights into extreme event risks. Additionally, Verisk serves other industries such as construction, real estate, and transportation by offering data-driven insights and solutions for risk assessment and business optimization, while also contributing to sustainability and resilience initiatives through its research and analytics.

📋 Description

• Support onboarding projects for new clients, with opportunities to take ownership over time • Track platform usage and adoption, identifying trends and insights for the team • Prepare reports, presentations, and meeting materials to support client discussions • Maintain accurate client data and documentation in CRM systems • Coordinate with Product, Support, and Commercial teams to ensure smooth delivery • Monitor account activity and highlight areas for internal review and improvement • Assist with platform demonstrations and training sessions • Support Account Managers in preparing for and, where appropriate, joining client conversations • Help improve internal processes by identifying inefficiencies and suggesting solutions

🎯 Requirements

• Experience using CRM tools and Microsoft Office • Interest in the insurance market, ideally within specialty or wholesale environments • Strong organization skills and attention to detail • Clear communication skills, both written and verbal • A proactive approach with the confidence to take initiative • Curiosity and willingness to learn in a fast paced environment • Interest in technology and digital transformation

🏖️ Benefits

• medical coverage • life insurance • pension plans • paid time off • wellness initiatives • fitness programs • team-building activities