Strategic Communication Engagement Manager

15 hours ago

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Viderity Inc.

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SaaS • Government • B2B

Viderity Inc. is a certified woman-owned technology and consulting firm that provides a wide range of digital solutions and services. The company specializes in software development, including mobile and custom application development, cloud solutions, IT program and project management, and strategies for customer experience (CX/UX) design. Viderity serves various sectors, including government, commercial, and non-profit organizations, offering solutions like customer experience analysis, visual and interaction design, and social media management. Viderity is recognized for its commitment to quality, innovation, and customer-focused service, partnering with clients to drive new value and sustain innovation through transformative insights and strategic collaboration.

51 - 200 employees

☁️ SaaS

🏛️ Government

🤝 B2B

📋 Description

• Lead the planning and execution of strategic communication initiatives aligned with OHS goals. • Develop and maintain comprehensive communication plans informed by audience insights, performance metrics, and shifting program priorities. • Manage and publish approved content across digital channels, including websites, social media, and email. • Oversee high-volume email marketing activities such as segmentation, personalization, template development, automated workflows, and performance reporting. • Use analytics tools to assess engagement, identify areas for improvement, and recommend enhancements to campaign strategies. • Collaborate closely with designers, developers, content creators, and OHS staff to ensure cohesive messaging and timely dissemination of information. • Support implementation of conversion rate optimization practices to improve user engagement and support the user journey from awareness to action. • Ensure all communication materials comply with OHS voice and tone, federal plain language requirements, accessibility standards, and web communication practices. • Coordinate with internal and external stakeholders to support content planning, campaign execution, and resource promotion. • Assist with development and support of social media content sets, webinars, and community engagement activities. • Contribute to risk identification, project coordination, and communication planning across teams. • Perform additional duties as assigned by leadership.

🎯 Requirements

• Demonstrated experience developing and implementing multi-channel communication strategies. • Experience analyzing market trends, audience segments, and campaign performance. • Strong ability to collaborate with diverse teams and external partners. • Strong written and verbal communication skills. • Experience using analytics tools to support strategic decision-making. • Knowledge of federal communication and accessibility standards. • Must have experience in Head Start, early childhood, HHS, DOE, or education programs. • Familiarity with Head Start audiences and programs. • Experience managing communications in large-scale or high-volume digital environments.

🏖️ Benefits

• Competitive hourly rate (commensurate with experience). • Flexible, remote work arrangement. • Opportunity to contribute to a high-impact, federally mandated modernization initiative. • Collaborative environment with direct visibility on a nationally recognized federal program.