Senior Customer Success Manager - Central US

6 days ago

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Viz.ai

AI-powered disease detection and care coordination platform

Artificial Intelligence • AI • Deep Learning • Stroke • Healthcare

201 - 500

Description

• Serve as primary contact and trusted partner for customers • Monitor and optimize customer experience to exceed expectations • Provide ongoing training to users and optimize workflow • Drive contract renewals and expansion into new sites

Requirements

• Minimum 8+ years in a Customer Success, Sales or Marketing role in the healthcare industry OR clinical experience (radiology, neuroscience, cardiology) • Strong knowledge of US healthcare systems • Outstanding track record of working with customers • Very strong verbal and written communication skills • Ability to travel 40-50%

Benefits

• Medical • Dental • Vision • 401k • Generous vacation • Other great benefits

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