Welocalize
Artificial Intelligence • Enterprise • SaaS
Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.
Customer Service Expert
Job not on LinkedIn
23 minutes ago
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
Welocalize
Artificial Intelligence • Enterprise • SaaS
Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.
📋 Description
• Reviewing and evaluating AI-generated responses • Rewriting or refining responses when needed • Creating natural prompts and dialogues • Helping improve the quality of an AI model
🎯 Requirements
• 5+ years of Customer Service experience • Excellent written communication and strong grammatical accuracy. • Comfortable with structured tasks such as: preference ranking (factuality & locality), prompt-response writing, grammaticality checks, provision & improvement of text.
🏖️ Benefits
• Limitless Flexibility • Limitless Growth • Limitless Support • Real Impact
Apply NowSimilar Jobs
December 1
Tripledot Studios
51 - 200
Senior Customer Support Manager overseeing player support function at Tripledot. Leading strategy and operations to ensure exceptional player experiences across gaming portfolios.
🇺🇸 United States – Remote
💰 $50M Private Equity Round on 2022-12
⏳ Contract/Temporary
🟠 Senior
💝 Customer Support
November 27
Customer Success Specialist assisting parents and students with inquiries via multiple communication channels. Providing support and ensuring positive learning experiences for all students.
🇺🇸 United States – Remote
💵 $18 - $21 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💝 Customer Support
🗣️🇨🇳 Chinese Required
November 25
Customer Support Specialist at WeFi assisting with inquiries via social media and chat in French and English. Participate in improving service quality through collaboration with technical support teams.
🗣️🇫🇷 French Required
November 25
Customer Support Specialist assisting customers via social media and chat. Resolving inquiries, updating records, and collaborating with teams for improved service.
🗣️🇷🇺 Russian Required
November 25
Customer Support Specialist providing timely assistance to customer inquiries via social media and chat. Collaborating to resolve issues and maintain accurate customer records.
🗣️🇪🇸 Spanish Required