Customer Success Associate

August 31

Apply Now

Receive Emails with Similar Jobs

Wisetack

WebsiteLinkedInAll Job Openings

Buy now, pay later for in-person services. Our technology adds financing to any user experience and software platform.

51 - 200

💰 $45M Series B on 2021-09

Description

• Engage with SMB customers • Drive successful activation of Wisetack financing solution • Manage and nurture customer relationships • Own the onboarding process • Focus on measurable activation metrics • Gather and relay product feedback from merchants

Requirements

• 2+ years of experience in a customer-facing role, such as customer success, support, sales, or account management • Comfort with the types of technology we use as a team: Salesforce, Tableau, Salesloft, Slack, Google Suite, and Confluence, to name a few • Demonstrated ability to analyze customer data and feedback to identify trends and areas for improvement • Strong verbal and written communication via phone, text, video conferencing, and email • Strong organizational and time management skills • Product orientation, as evidenced by prior work in a technology start-up • Fintech experience • Experience with the home services sector

Benefits

• equity • benefits