Product Operations Specialist

June 30, 2023

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Woflow

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Woflow automates merchant data onboarding for the world's fastest growing platforms and marketplaces. Join us today!

data insfrastructure • machine learning • automation • AI • food delivery

11 - 50

💰 $7.3M Series A on 2022-01

Description

• Our Operations team is responsible for driving revenue by ensuring we meet and exceed our customer’s quality and delivery standards for all deliverables. You will manage our supply-side operations, including overseeing all areas of workforce management and data production and delivery. • Much of the day-to-day will be taking ownership and finding creative solutions to solving new and ever-changing problems. You’ll have an analytical mind with a drive and focus towards generating outstanding results. You’ll be responsible for operationalizing processes within our task management systems and directly impacting the results of our customers. • The ideal candidate is driven to generate results, highly analytical, organized, empathetic and willing to continually learn and improve on existing processes. • Own the day-to-day of customer deliverables • Management and improvement of all areas of our large distributed workforce • Continually develop and refine critical operational processes • Collaborate with internal and external stakeholders to improve processes • Identifying and resolving any problems in data creation and delivery • Contribute to the feedback loop between the workforce, product, and customers • 2+ years experience in a high-growth startup, consultancy or similar environment • You're results-oriented and use creative problem solving to hit your goals • You can juggle fifty balls at a time without dropping any • You're curious and driven. You'll find the answer if you don't know it • You’re able to articulate complex ideas in simple, understandable ways • You're self-sufficient. Hate being babysat? Good, we hate babysitting • You're process-minded. You improve upon inefficient processes

Requirements

• 2+ years experience in a high-growth startup, consultancy or similar environment • You're results-oriented and use creative problem solving to hit your goals • You can juggle fifty balls at a time without dropping any • You're curious and driven. You'll find the answer if you don't know it • You’re able to articulate complex ideas in simple, understandable ways • You're self-sufficient. Hate being babysat? Good, we hate babysitting • You're process-minded. You improve upon inefficient processes

Benefits

• Competitive salary & equity package • Unlimited PTO • Comprehensive medical, dental, and vision insurance plans • STD, LTD, AD&D, and life insurance coverage • Free membership to TalkSpace, Teladoc and Health Advocate • Free annual membership to One Medical in participating regions • 401(k) retirement plan with company matching • Pre-tax commuter benefits • Free equipment: laptop and home office stipend • Weekly team happy hours and other company parties/events