Product Operations Analyst

July 25, 2023

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Wonolo

Empowering the In-Demand Workforce.

staffing • on-demand • marketplace • recruiting • gig economy

201 - 500

💰 $138M Series D on 2021-10

Description

• Wonolo (Work Now Locally) is disrupting the $140BN temporary staffing industry. Founded in 2014, Wonolo's mission is to help people find consistent work. • Through our two-sided tech marketplace, we connect hundreds of businesses in need of front-line workers with 1 million underemployed workers in local markets across the United States, within minutes. • Wonolo recently raised $140M in growth funding which will continue to help us empower the in-demand workforce by democratizing access to flexible work, opportunities to learn new skills, a living wage, and comprehensive portable benefits and perks. • We are looking for a Product Operations Analyst to work with Wonolo’s Product Operations team. You will be employed by a third-party legal entity authorized to do business in the location in which you reside and you will provide contractual services to Wonolo’s Product Operations team. • You will work closely with Wonolo’s Product, Engineering, Marketing, Sales, Operations, and Customer Support teams to bring innovative experiences to life for Wonolo’s customers (we call them Requestors), both mid-market and enterprise businesses who rely on Wonolo to connect them with front-line workers. • This is a great opportunity to work on large-scale products and lead key architectural initiatives. You will be a big driver in delivering a world-class customer experience. • In this role, your primary focus will be to understand the users' needs, uncover opportunities for improvement, validate, execute, and launch innovative solutions. • We are looking for a hacker mindset, someone who is always seeking ways to enhance the way things work. • If you are a highly motivated and innovative individual with a passion for driving productivity and process scalability through automation, this is the role for you! • We welcome qualified candidates located anywhere in LatAm #LI-Remote.

Requirements

• 2+ years of experience working to ideate, develop, and implement initiatives from start to finish in a product environment • Have experience with no-code tools (i.e. Zapier, Prismatic, etc.) • Hacker mindset with a passion for continuously improving processes and finding innovative solutions • Collaborative team player who can effectively partner with cross-functional teams • Curious to understand the root cause of the problem • Problem-solving abilities to identify opportunities and address challenges. • Good communication and interpersonal skills to effectively gather requirements and communicate solutions • Proficiency using SQL and coding in Python or JavaScript • Proactive and self-motivated, taking initiative to drive change and push the boundaries of what is possible • Keen interest in staying up-to-date with industry trends, tools, and best practices related to Low/No code development and automation

Benefits

• The opportunity for growth in a mission-driven and well-funded start-up • Health insurance through one of our valued partners • Company laptop • Option to be paid in US dollars • Access to continued learning, unlimited access to Udemy for Business sponsored by Wonolo • Access to no-cost on-demand mental health support, including counselling, mindfulness and meditation, and wellbeing courses • We encourage a healthy work-life balance and offer flexible schedules, an open vacation policy, and the ability to work from anywhere in LatAm (no more commutes!) • Team outings, happy hours, company off-sites, and more!

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