Insurance Billing/Collection Assistant III – Surgery

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WashU IT

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Education • Enterprise • SaaS

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

📋 Description

• Perform advanced billing and collection activities • Act as a Lead IBC Assistant • Make collection calls, verify accuracy and completeness of claims • Contact insurance companies and collection agencies regarding expediting payments • Handle discounts, adjustments, and charge corrections • Perform collection follow-up duties on specific financial classifications such as commercial insurance, self-pay, Medicare, and Medicaid claims • Support customer service unit in answering billing and collection questions • Act as back-up support for Accounts Receivable staff during peak times, vacations, and illnesses

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 3 years of billing or insurance experience • No specific certification/professional license is required for this position • Preferred: Post-Secondary Education (2 Years) • Skills: Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone System

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7% • Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! • 4 weeks of caregiver leave to bond with your new child • WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.