Client Success Manager

April 2

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Logo of Yokly

Yokly

Yokly is one of the leading virtual assistance service providers with its main office in California, USA. The company specializes in matching talented virtual assistants (VAs) with clients seeking administrative and social media support. Yokly focuses on the professional growth and career advancement of its VAs, offering a supportive work culture that fosters continuous learning and personal development. Committed to employee well-being and work-life harmony, Yokly strives to make a positive impact by supporting worthy causes alongside its operations.

Remote Administrative Support β€’ Business Process Outsourcing (BPO) β€’ Virtual Assistants β€’ Sales Support Services β€’ Lead Generation

51 - 200 employees

Founded 2019

🀝 B2B

πŸ‘₯ B2C

πŸ‘₯ HR Tech

πŸ“‹ Description

β€’ Identify client needs and develop tailored solutions β€’ Handle client requests efficiently and suggest proactive solutions β€’ Communicate effectively, showcase service benefits, and maintain client trust β€’ Guide and train team members for top performance β€’ Stay calm, make quick decisions, and implement effective solutions β€’ Maintain accurate records and create insightful reports β€’ Develop plans for continuous improvement and gather valuable insights β€’ Keep projects on track and ensure smooth operations

🎯 Requirements

β€’ Proactive client satisfaction β€’ Leadership capabilities β€’ Team performance

πŸ–οΈ Benefits

β€’ Dynamic and supportive work environment β€’ Opportunities for professional growth β€’ Passionate team that values innovation and collaboration β€’ Impactful work

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