Solution Architect

5 hours ago

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You.com

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Artificial Intelligence • Productivity • SaaS

You. com is a platform that enhances productivity through the use of AI-driven assistants in various fields including marketing, sales, engineering, product development, and data analysis. It offers customized solutions like a Genius Assistant for complex problems and a Research Assistant for in-depth insights. The platform allows users to create their own custom AI assistants to meet specific needs. You. com incorporates advanced technologies like GPT-4 to provide smart, customizable solutions for business and research purposes.

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

⚡ Productivity

☁️ SaaS

📋 Description

• Lead discovery workshops with customers and stakeholders to elicit business, functional, and technical requirements, ensuring a deep understanding of customer objectives and constraints. • Translate business needs into comprehensive solution architectures, including process flows, technical blueprints, and user journey maps. • Collaborate with UX/UI designers to ensure that usability and user experience are integral to the solution design, supporting seamless and intuitive interactions. • Develop detailed technical designs, including system integrations, data flows, and security models, ensuring alignment with enterprise architecture standards. • Serve as the technical authority throughout the project lifecycle, providing guidance on architectural decisions, technology selection, and best practices. • Oversee the implementation of solutions, working closely with engineering, product, and QA teams to ensure fidelity to the design and timely delivery. • Lead solution validation activities, including technical feasibility assessments, performance testing, and user acceptance testing, to ensure solutions meet business and technical requirements. • Proactively identify and mitigate technical risks, ensuring solutions are scalable, secure, and maintainable. • Define and document solution delivery processes, ensuring repeatability, quality, and continuous improvement across projects. • Track project milestones, deliverables, and dependencies, providing regular updates to stakeholders and escalating issues as needed. • Support resource allocation and coordination, ensuring the right mix of technical and business expertise is applied to each initiative. • Act as a trusted advisor to customers, building strong relationships and setting clear expectations regarding solution scope, timelines, and deliverables. • Partner with sales, customer success, and field engineering teams to accelerate adoption and drive impactful business outcomes. • Provide feedback to product and engineering teams based on customer insights and solution performance, influencing product enhancements and roadmap priorities. • Deliver training and enablement sessions to customers and internal teams, ensuring effective adoption and long-term success with our solutions. • Develop and maintain solution documentation, architectural artifacts, and best practice guides to support ongoing customer success.

🎯 Requirements

• Deep expertise in designing and implementing enterprise SaaS and AI solutions, with a strong understanding of cloud platforms (AWS, Azure, GCP), data engineering, and machine learning frameworks (e.g., TensorFlow, PyTorch). • Proficiency in programming languages such as Python, Java, or C++, and experience with modern DevOps/MLOps practices (Docker, Kubernetes, CI/CD). • Proven experience leading solution discovery, detailed design, and validation processes in complex enterprise environments. • Strong organizational and time management skills, with the ability to manage multiple concurrent projects and competing priorities. • Exceptional communication and interpersonal skills, with the ability to engage and influence both technical and non-technical audiences. • Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. • Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect, or AI/ML certifications) are highly desirable.

🏖️ Benefits

• Hubs in San Francisco and New York City offering regular in-person gatherings and co-working sessions • Flexible PTO with U.S. holidays observed and a week shutdown in December to rest and recharge* • A competitive health insurance plan covers 100% of the policyholder and 75% for dependents* • 12 weeks of paid parental leave in the US* • 401k program, 3% match - vested immediately!* • $500 work-from-home stipend to be used up to a year of your start date* • $1,200 per year Health & Wellness Allowance to support your personal goals* • The chance to collaborate with a team at the forefront of AI research