QA Engineering Manager

April 30

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Yum! Center for Global Franchise Excellence

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Yum! Center for Global Franchise Excellence is a subsidiary of Yum! Brands, focused on partnering with franchise operators to build globally recognized restaurant brands like KFC, Taco Bell, Pizza Hut, and Habit Burger & Grill. The center aims to drive innovative growth and maintain high standards of operational excellence across a network of over 60,000 restaurants in more than 155 countries and territories.

Franchise Education and Online Education

2 - 10 employees

🤝 B2B

📋 Description

• Lead, mentor, and grow a team of performance and automation engineers. • Oversee and contribute to the design, development, and execution of performance tests for our GraphQL-based eCommerce APIs and services. • Drive root cause analysis of performance issues using observability tools such as DataDog, ensuring continuous system optimization. • Guide the implementation and evolution of test automation frameworks for API, Web, and Mobile platforms. • Collaborate with development and DevOps teams to optimize performance and quality in a cloud-native infrastructure. • Define and track KPIs and quality metrics to evaluate system health, test coverage, and automation ROI. • Maintain a strong partnership with product and engineering leadership to align quality efforts with business goals. • Stay current on emerging technologies and industry best practices in quality engineering, DevOps, and cloud architecture.

🎯 Requirements

• 5+ years of proven experience managing distributed quality engineering teams, with a focus on performance and test automation. • At minimum bachelor’s in CS, CIS, engineering, or equivalent experience • Strong Computer Science fundamental knowledge including data structure and algorithms, system design. • 5+ years of extensive experience with NodeJS and Typescript. • Deep technical knowledge of code first performance testing tools (e.g., k6, Gatling) and performance analysis via DataDog or similar platforms. • Deep technical knowledge of code first test automation tools (e.g., Playwright, Appium, WebdriverIO, BrowserStack) • Experience with Federated GraphQL is strongly preferred. • Extensive hands-on experience with AWS cloud services and Kubernetes, including monitoring, scaling, and troubleshooting. • Excellent grasp of CI/CD pipelines, with the ability to integrate automated testing into deployment workflows. • Experience with observability, monitoring, and logging best practices in distributed systems. • Strong communication, leadership, and stakeholder management skills.

🏖️ Benefits

• Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). • Yum! also provides short-term disability, long-term disability, and life insurance. • Employees may enroll in our 401(k) plan. • Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year.