Senior Backend Engineer

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Zendesk

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SaaS • B2B • Customer Support

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

5001 - 10000 employees

Founded 2007

☁️ SaaS

🤝 B2B

💰 Grant on 2019-09

📋 Description

• Maintain and develop components and services together with your team • Architect and implement complex applications, using well accepted design patterns leveraging our AI to transform the customer service industry. • Craft and maintain high traffic services and APIs in a team of experienced software engineers. • Improve our code base and processes and develop new product features. • Become part of the backend chapter, a community where everyone has an impact on the architecture of the system. • Stay up to date on industry trends, helping drive us to innovate, learn and experiment with new tools and technologies to continuously mind full category.

🎯 Requirements

• Skills and confidence in writing robust code to build high-performing applications • Knowledgeable on microservices architecture, design patterns and best practices • Ability to create fast database queries for large amounts of data. • Good communication skills, high proficiency in English with the ability to adapt communication style to given audience and situation. • Experience with NodeJS (ES7), MongoDB, Typescript.

🏖️ Benefits

• Flexible working hours • Professional development opportunities