Sales Team Leader - Forex Trading

March 7

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Zeal Group

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INNOVATE, INSPIRE, IMPACT 🚀

multi-asset • liquidity management • trading infrustructure • financial technology • Technology

501 - 1000

Description

• Maintain customer experience through team member interaction and products presentation. • Develop and train India sales team members by conducting daily sales observations, weekly reports and meetings. • Execution of company standard sales process and procedure. • Mentor and train sub-ordinates to become top performers and product experts in order to grow customer base. • Follow up on CRM records and make sure it is always updated. • Maintain knowledge of new products, offerings, and company promotions for targeted customer. • Ensure India sales team is meeting KPI’s on daily, monthly, quarterly basis. • Demonstrate teamwork by assisting and cooperating with co-workers as needed • Maintain confidentiality of company and all customer records. • Represent company in areas of public relations like expos, company events, etc. • Achieve needed results and a high level of sales performance. • Assist CS team in maintaining KYC documentation. • Oversee and ensure compliance of all sub-ordinates. • Conduct Quality Assurance call reviews in a timely manner to better coach the team. • Recommend new products and services and/or procedural adjustments based on customer needs and market changes. • Ensure sales team is achieving sales targets including: - No. of Accounts (Lead to Account) - No. of Funded Accounts (FTD) - Gross Deposits. - Client Satisfaction. - No. of daily calls. - Quality of calls.

Requirements

• Degree holder of any business-related disciplines. • Minimum 5 years of working experience in sales and/or business development for FOREX/Financial industry, exposure in India or other SEA Market is preferable. • 2-3 years of proven successful record in leading a sales team. • Excellent verbal and written communication skills • Excellent interpersonal, negotiation, and conflict resolution skills • Excellent organizational skills and attention to detail • Strong analytical and problem-solving skills • Ability to act with integrity and professionalism • Proficient with Microsoft Office Suite or related software

Benefits

• Competitive salary • Opportunities for growth • Global exposure • Passionate and collaborative work environment