
Artificial Intelligence âą SaaS âą Customer Service
Zowie is a company specializing in AI-powered customer service solutions. It offers tools such as the Zowie AI Agent and Zowie Inbox to automate and enhance customer service interactions for businesses. Zowie's technology aims to improve customer satisfaction, reduce response times, and scale effortlessly with demand by automating complex processes and providing personalized customer experiences across various platforms such as chat, email, and social media. The company emphasizes data security with compliance to standards like GDPR and SOC 2, and it integrates seamlessly with existing business systems to ensure precise and accurate responses. Zowie is focused on transforming customer service into a growth driver through AI innovations that handle inquiries, automate business processes, and build customer loyalty.
October 18
đŁïžđ”đ± Polish Required

Artificial Intelligence âą SaaS âą Customer Service
Zowie is a company specializing in AI-powered customer service solutions. It offers tools such as the Zowie AI Agent and Zowie Inbox to automate and enhance customer service interactions for businesses. Zowie's technology aims to improve customer satisfaction, reduce response times, and scale effortlessly with demand by automating complex processes and providing personalized customer experiences across various platforms such as chat, email, and social media. The company emphasizes data security with compliance to standards like GDPR and SOC 2, and it integrates seamlessly with existing business systems to ensure precise and accurate responses. Zowie is focused on transforming customer service into a growth driver through AI innovations that handle inquiries, automate business processes, and build customer loyalty.
âą Build the foundations that power our AI Agents at scale. âą Design systems for reliability, performance, and change. âą Use modern AI tools in your daily work. âą Actively push the frontier using AI to explore designs and generate tests.
âą Excellent coding skills in Scala and a passion for learning âą Knowledge of SQL and relational databases âą Excellent system design skills that allow you to choose technologies and architectures wisely âą Experience with distributed systems âą Product acumen, ownership, and focus on value delivered for the customers âą Working proficiency in English and Polish (both spoken and written). âą Experience with Docker Swarm / Kubernetes. âą Experience with NoSQL databases and GraphQL. âą Experience with Kafka or other message brokers. âą Experience with Akka framework. âą Experience with functional programming libraries like Cats, Fs2, ZIO, Http4s, etc.
âą Autonomy and meritocracy are at the core of our values. âą We champion the idea that sound arguments should prevail. âą We value efficiency and therefore the only constant you should expect is Retrospective. Everything else is being constantly adjusted to fit the changing needs. âą We embrace AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale.
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