Director, Global Client Strategy – Experience

🕒 vor 3 Tagen

🌵 Arizona, Illinois, +4 weitere Bundesländer – Remote

🌵 Arizona – Remote 🌽 Illinois – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🎸 Mississippi – Remote ⚔️ Virginia – Remote

⏰ Vollzeit

🔴 Experte

👔 Direktor

Jetzt Bewerben

Ähnliche Remote-Jobs finden

E-Mails für Remote-Jobs erhalten

📊 Überprüfen Sie Ihre Lebenslauf-Bewertung für diese Stelle

Verbessern Sie Ihre Chancen auf ein Vorstellungsgespräch, indem Sie Ihre Lebenslauf-Bewertung vor der Bewerbung überprüfen.

Lebenslauf hochladen

Apollo Mission Critical Engineering

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2020

🤝 B2B

⚡ Energie

🏢 Unternehmen

B2B • Energy • Enterprise

Apollo Mission Critical Engineering ist ein Unternehmen für mission-kritische Infrastrukturengineering-, Bau-, Inbetriebnahme- und Betriebssupportdienstleistungen. Es konzentriert sich auf die Gestaltung, den Bau, die Einführung und den Betrieb hochzuverlässiger Einrichtungen weltweit. Das Unternehmen ist auf Rechenzentren, Logistikzentren und Lagerhäuser, Kraftwerke und Umspannwerke, Pharmazeutische Einrichtungen, Industrielle Fertigungsstätten sowie Raffinerien für Öl und Gas spezialisiert und liefert Projekte mit Fokus auf Sicherheit, Integrität, Professionalität und vorhersehbare Ergebnisse. Apollo bedient Hyperscaler, Colocation-Rechenzentrumskunden und Auftragnehmer mit einem kundenorientierten Ansatz, angetrieben durch Menschen, und einer schnell wachsenden globalen Präsenz.

Beschreibung

• Serve as a senior point of contact for key client relationships across data center commissioning, construction support, operations support, and mission-critical infrastructure engagements. • Build and maintain trusted relationships with client stakeholders, general contractors, owner representatives, trade partners, commissioning teams, and internal project leadership. • Lead regular client check-ins, project reviews, relationship touchpoints, and post-engagement follow-ups to assess satisfaction, identify concerns, and uncover future opportunities. • Help ensure that client expectations are clearly understood, documented, communicated, and addressed by the appropriate internal teams. • Support escalation management by coordinating with operations, safety, project leadership, and executive leadership to resolve client concerns quickly and professionally. • Identify recurring client issues, communication gaps, service delivery challenges, and improvement opportunities across active and completed projects. • Develop client account plans for priority customers, including relationship mapping, service history, engagement cadence, client priorities, growth opportunities, and risk areas. • Help strengthen client retention, repeat business, referrals, and long-term partnership development. • Serve as a bridge between client relationships, operations, marketing, recruiting, safety, and executive leadership. • Ensure that business development activity, marketing messages, client commitments, and operational delivery capabilities remain aligned. • Work closely with operations leadership to understand project capacity, delivery constraints, workforce needs, scheduling risks, and client expectations. • Partner with recruiting and workforce leadership to communicate upcoming client demand, resource needs, regional growth priorities, and talent gaps. • Coordinate with safety leadership to ensure client-facing communication reflects Apollo’s safety standards, field expectations, and compliance priorities. • Provide executive leadership with structured feedback on client sentiment, market conditions, competitive activity, project risks, service quality, and growth opportunities. • Help turn market feedback and client needs into practical internal action plans. • Support process improvements related to client communication, account management, proposal support, marketing content, internal reporting, and service delivery alignment. • Mentor and support team members involved in client success, business development, marketing, communications, recruiting, or partnership activities as the function grows.

🎯 Anforderungen

• Bachelor’s degree in Business, Construction Management, Engineering, Communications, Marketing, or a related field preferred. • 5+ years of experience in client success, account management, business development, operations, marketing, strategic partnerships, or client-facing leadership roles. • Experience in data centers, mission-critical infrastructure, commissioning, construction, engineering services, technical services, or related industries strongly preferred. • Strong understanding of how client relationships, project delivery, workforce planning, safety, and business development connect in a service-based technical business. • Proven ability to build trust with senior client stakeholders, internal leaders, project teams, and external partners. • Experience supporting or leading client presentations, business development meetings, proposal content, account reviews, and executive-level communication. • Strong communication, writing, presentation, and stakeholder management skills. • Ability to translate technical and operational information into clear business language. • Strong organizational skills with the ability to manage multiple priorities across clients, departments, and markets. • Ability to operate effectively in fast-paced, high-accountability environments. • Willingness to travel for client meetings, project visits, conferences, and market engagement activities.

🏖️ Vorteile

• Health and wellness plans (medical, dental, vision, life, disability) • Flexible spending accounts • Paid time off, holidays, and more • Paid parental leave • 401K plan with immediate match benefits • Employee assistance programs • Tuition reimbursement programs • Employee discount programs