Director of Client Strategy and Services

🕒 vor 6 Tagen

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $125.000 - $165.000 / Jahr

⏰ Vollzeit

🔴 Experte

👔 Direktor

Jetzt Bewerben

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Bold Orange

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2018

🤝 B2B

👥 B2C

💰 Private equity im 2018-03

B2B • B2C

Bold Orange ist eine Agentur für Kundenerfahrung und Markenstrategie, die B2B- und B2C-Unternehmen dabei unterstützt, zielgerichtete Kundenerfahrungen zu entwerfen und bereitzustellen. Sie bieten strategisches Denken, UX- und Erlebnisdesign, kreative Dienstleistungen, Inhalte und Einblicke sowie Unterstützung bei Veranstaltungen und Engagement, um Kunden bei der Akquisition, dem Wachstum und der Bindung zu helfen. Bold Orange hebt die Zusammenarbeit mit großen Unternehmensmarken hervor, veröffentlicht Branchenbefunde und legt Wert auf einen kollaborativen, kulturbasierten Ansatz.

Beschreibung

• Leverage your digital prowess and experience to shape solutions and drive results across channels including email, website, and paid media with a heavy emphasis on the digital strategy aspect of executing in these channels • Lead the development of strategic, data-driven marketing approaches across channels, with a strong emphasis on marketing automation, CRM, and lifecycle strategy • Lead and inspire cross-functional agency teams to deliver strategically sound, insight-driven work for our clients. Set the vision and create the strategy for our work and develop solutions to drive results for our clients • Develop, nurture, and grow strong senior-level client relationships, acting as a trusted advisor on marketing strategy, customer experience, and marketing technology • Partner closely with client teams including marketing, creative, operations, finance, analytics, product, technology, and senior management • Create, lead, and present the development of holistic strategy to clients via engaging storytelling • Develop and clearly articulate well-informed, clear points of view to confidently lead and guide our clients • Author project briefs • Negotiate changes and navigate challenges • Monitor and proactively report out on best practices and overall market trends

🎯 Anforderungen

• Bachelor’s degree in business, marketing, communications, public relations, or equivalent work experience • 7+ years of marketing/advertising experience in an agency setting • 9+ years relevant work experience across Digital, 1to1 marketing, creative, social, paid media, MarTech and CRM, with a heavy emphasis and interest in the digital strategy required to execute in these channels • Passion for learning the client’s business, including company business goals and objectives, products, markets, brand positioning, competitive landscape, industry, distribution, etc. • Strong storytelling and PowerPoint presentation skills, with the ability to influence senior stakeholders • Experience advising clients or stakeholders on how to effectively leverage marketing technology to achieve business outcomes • Ability to translate complex technical and data concepts into clear, compelling client-facing narratives and strategic recommendations • Proven ability to develop strategic frameworks and roadmaps for marketing automation and customer engagement programs • Ability to anticipate, plan and prioritize to manage the workload effectively and efficiently. • Strong interpersonal skills with the ability to diplomatically handle a fast-paced work environment • Strong attention to detail • Desire to work in a fast-paced creative environment with a “can-do” attitude that inspires teams and clients • Leadership skills and the desire to mentor • Desire to always be learning and growing • Salesforce Marketing Cloud

🏖️ Vorteile

• Medical, dental, and vision insurance • Virtual mental health support • Health Savings and Flexible Spending Accounts (including dependent care) • Infertility and critical illness benefits • 401(k) with generous 6–10% employer contribution • Paid parental leave • Tuition reimbursement • Free parking and commuter support