Business Development Manager

🕒 vor 1 Monat

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of DHL Freight

DHL Freight

10.000+ Mitarbeiter

🚗 Transport

🤝 B2B

Transport • B2B

DHL Freight ist die DHL-Abteilung, die sich auf Straßengüterverkehr und Logistik spezialisiert hat und Dienstleistungen im Bereich Paletten-, Container- und Komplettladungsverkehr, grenzüberschreitenden Straßengüterverkehr und integrierte Lieferkettenlösungen für Unternehmen anbietet. Es unterstützt Geschäftskunden mit Sendungsverfolgung, Kostenvoranschlägen, Kontoverwaltung und maßgeschneiderten 3PL-Diensten und arbeitet mit DHL Express, Global Forwarding und Supply Chain zusammen, um multimodalen Transport, Zollunterstützung und auf Nachhaltigkeit fokussierte Logistik anzubieten.

Beschreibung

• Develop and expand a diversified portfolio of clients through proactive networking, strategic outreach and leveraging existing relationships • Establish a target list of accounts each quarter covering all service segments for ClearFreight • Consistently meet and/or exceed monthly and annual performance benchmarks • Work with marketing team to ensure closing of warm leads provided • Actively promote ClearFreight’s technology tools and solutions to high volume clients that require product level visibility and supply chain tracking • Provide solutions to customer problems or challenges through working with all internal departments to mitigate impact on customer supply chain • Lead periodic business reviews and continuous improvement discussions to strengthen client relationships and identify efficiency opportunities • Negotiate with agents and finalize pricing with customers • Improve ‘customer experience’ by acting as an advocate for them, internally conveying their specific needs across the organization, to ensure prioritization of resources. • Provide customers with business insights to allow them to proactively manage potential issues/problems • Partner with Operations, IT, and Finance to ensure smooth onboarding and implementation for new accounts • Champion process improvements that drive efficiency and deliver added value to clients and Clearfreight • Monitor and manage AR to ensure timely collections and maintain healthy account performance • Oversee all aspects of account management, including sales quotations, proposals, and administrative functions as needed

🎯 Anforderungen

• Minimum of 4-5 years of sales experience in freight forwarding or logistics • Experience selling Ocean/Air Import and Export Services, and Customs Brokerage services at a profitable level • Strong ability to identify customer needs and deliver tailored, innovative logistics solutions • Excellent communication, interpersonal, organizational, and negotiation skills, with a customer first mindset • Highly motivated, goal oriented and accountable, with a strong sense of ownership for results • Proficient in Microsoft Office Suite, especially Excel and PowerPoint; Familiarity with CRM systems is a plus • High school diploma or GED is required. • Fluency in additional languages beyond English is a plus.

🏖️ Vorteile

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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