HubSpot CRM Administration Lead

Stelle nicht auf LinkedIn

🕒 vor 2 Monaten

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Vollzeit

🟠 Senior

🏆 Customer Success

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FullFunnel

WebsiteLinkedInAlle Stellen

51 - 200 Mitarbeiter

Gegründet 2014

🤝 B2B

💳 Fintech

B2B • Fintech • Professional Services

FullFunnel ist ein Unternehmen, das sich auf die Neudefinition von Revenue Operations durch Prozessoptimierung und KI-gesteuerte Lösungen spezialisiert hat. Sie bieten eine Reihe von Dienstleistungen an, darunter Revenue Operations as a Service, Nachfragegenerierung, Pipeline-Management und Kundenerfolgsunterstützung für verschiedene Sektoren wie Private Equity, Technologie, Finanzdienstleistungen und Gesundheitswesen. Mit dem Fokus auf die Vereinheitlichung von Vertriebs- und Marketingbemühungen zu kohärenten Revenue-Operations-Organisationen hilft FullFunnel Unternehmen, ihre Technologiestacks zu optimieren und ihre Umsatzgenerierungskapazitäten zu verbessern.

Beschreibung

• Performing hands-on, technical platform administration on common sales software, including: Salesforce.com (esp. Sales Cloud, CPQ), HubSpot (esp. CRM, Sales Hub, & Operations Hub), MS Dynamics, SalesLoft, Outreach.io, LinkedIn Sales Navigator, Drift, Cognism, ZoomInfo. • Implementing, managing, and troubleshooting native third-party app integrations. • Updating fields, record layouts, views, and other UI elements. • Designing and building native reports and dashboards within CRM or sales enablement applications. • Designing and building automated processes using native functionality within CRM or sales enablement applications. • Designing and managing user infrastructure within CRM or sales enablement applications, including permissioning and role assignments. • Conducting data audits to identify unused or low-impact fields within the client’s data schema. • Identifying and recommending processes for data procurement using third-party database tools like Cognism and ZoomInfo. • Managing live (virtual) and written communication with clients to set expectations and priorities, provide updates on works-in-progress, and present completed products. • Monitoring time spent on client projects and working within budgeted hours to complete work. • Informing senior SalesWorks team members of project progress and proactively identifying potential challenges to completion. • Actively looking for potential signs and opportunities for additional work based on client needs (i.e. account development). • Engaging in continuous product knowledge development to stay apprised of sales technology best practices and capabilities.

🎯 Anforderungen

• 1-4 years of experience in an operations function. • Certifications or 2-3 years of experience on CRM or sales enablement platforms described above. • Demonstrated experience with HubSpot and at least one sales enablement tool (SalesLoft, Outreach, etc.) preferred. • Strong organizational skills with ability to effectively prioritize and engage in time management. • Strong investigative skills pertaining to operationally defining issues and researching their potential causes and solutions. • At least an emerging interest, if not experience, with the principles of information hierarchy, data structure, and data science. • Excellent communication skills. • Able to describe complex issues in relatively basic terms. • Practices closed-loop communication. • Proactively raises questions or issues to key stakeholders. • Capable of assessing multiple possible solutions to a problem and effectively communicating the risks and benefits of different approaches.

🏖️ Vorteile

• Competitive salary • Start-up, agile environment • Eligible for bonus • Competitive medical, dental and vision • Internal training and development programs to upskill