Sales Engineer

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Journal Technologies

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201 - 500 Mitarbeiter

☁️ SaaS

🏛️ Regierung

Legal • SaaS • Government

Journal Technologies ist ein Legal-Tech-Unternehmen, das Fallmanagement- und Workflow-Software für Gerichte und Justizbehörden entwickelt und implementiert. Seine Produktpalette umfasst eCourt (Fallmanagement für Berufungs-, Ober-, Kommunal-, Verkehrs-, Nachlass- und Drogengerichte), eProsecutor und eProsecutor Online (Staatsanwalts-Fallmanagement, einschließlich einer cloud-basierten leichten Lösung), eDefender (Fallmanagement für öffentliche Verteidiger), eSupervision (Fallmanagement für Bewährung, Haftentlassung, Vorverfahren und Diversion) sowie ergänzende öffentliche Zugangstools wie eFile-it (elektronische Einreichung) und ePay-it (Online-Zahlungen). Das Unternehmen konzentriert sich auf Cloud-/SaaS-Bereitstellungen und Lösungen, die Effizienz, Transparenz und Zugang für Gerichte und Justizpartner verbessern; es ist eine Tochtergesellschaft der Daily Journal Corporation.

Beschreibung

• Deliver end-to-end live and virtual product demonstrations tailored to specific client use cases, jurisdictional rules, or workflows. • Confidently present each product in the eSeries suite, covering front-end functionality, workflows, and reporting capabilities. • Configure and maintain customized demonstration environments based on agency needs. • Develop, maintain, and refine demo scripts that highlight differentiators for each product. • Help assess and mentor junior engineers pursuing internal demo certification. • Take primary ownership of technical RFP/IQ matrix sections. • Collaborate with Account Executives to strengthen proposals through tailored use case narratives and visual walkthroughs. • Assist in maintaining and organizing the RFP response library. • Host internal knowledge sessions or mini-trainings for sales, presales, and business development teams. • Build and maintain modular demo materials. • Participate in cross-functional feedback loops with Product and Implementation teams. • Assist with technical discovery calls by helping interpret client needs and aligning solutions to operational realities. • Support onsite conference events, trade shows, or workshops, including booth demos and scheduled meetings.

🎯 Anforderungen

• Typically requires a minimum of 4–6 years of related experience. • Successful contribution to at least two full-cycle implementations, including involvement in configuration, stakeholder interaction, and post-deployment support over a 2+ year period. • 3–5 years of direct experience working with or supporting courts, prosecution offices, defense offices, supervision agencies, or other justice-related departments. • 3+ years of experience conducting live demonstrations of enterprise software to technical and non-technical audiences, including agency leadership. • Proven ability to independently plan, tailor, and deliver robust software demonstrations without engineering or developer support. • Comfortable adjusting demo flows in real-time based on audience response or specific use case exploration. • Experience building or refining demo environments to simulate real-world scenarios, including management of metadata prep (e.g., charges, hearings, tasks, case notes). • Strong verbal, written, and presentation skills, with an ability to articulate complex workflows in clear, client-friendly terms. • Experience engaging with client stakeholders, including judges, attorneys, administrators, and IT staff, to understand business needs and adapt demo content accordingly. • Skilled in handling objections and competitive comparisons during the sales cycle. • Willing and able to travel (typically 10–25%, may vary) for onsite demos, discovery sessions, or trade show events. • Maintains a dedicated, business-appropriate home office environment that supports professional client interactions. • Must have reliable, high-speed internet and a suitable setup for remote demonstration delivery. • Growing subject matter expertise in at least one of the following domains: Courts (case management, scheduling, e-filing), Supervision (compliance tracking, probation workflows), Prosecutors (charging, case prep, discovery), Defenders (conflict checking, time tracking, client communication). • Ability to map system functionality to agency needs and policy objectives, improving trust and rapport with public sector clients.

🏖️ Vorteile

• Competitive compensation based on skills, experience, and years of service. • Quality medical, dental and vision coverage. • Competitive paid time off as well as paid holiday time. • 401(k) retirement (US) and GRRSP (CDN) programs. • Annual professional development funds - $1,500 USD annual per employee. • Book subscriptions with an extensive library in each office for personal and professional growth. • Flexible working hours which you can coordinate with your supervisor. • Ability for employees to work from a remote location (e.g., home) or office. • Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. • Travel opportunities between Journal Technology offices and with clients.