Director, Mobile & Converged Services

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🕒 vor 6 Tagen

🏈 Alabama, Arizona, +22 weitere Bundesländer – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 North Carolina – Remote 🌾 North Dakota – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote

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Cable ONE

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1986

📡 Telekommunikation

💰 Post-IPO Debt im 2020-05

Telecommunications

Cable ONE ist ein Internetdienstanbieter (ISP), der unter dem Markennamen Sparklight schnelle und zuverlässige Breitbanddienste liefert. Mit umfassendem WLAN für das gesamte Zuhause und glasfaserbasiertem Internet mit Geschwindigkeiten von bis zu 1 Gbps bedienen sie Privat- und Geschäftskunden in den gesamten Vereinigten Staaten. Ihre Investitionen in Infrastruktur zielen darauf ab, die digitale Kluft zu verringern, indem fortschrittliche Technologien wie Modems mit Geschwindigkeiten von bis zu 10 Gbps eingesetzt werden. Cable ONE legt großen Wert auf Kundenzufriedenheit, indem sie zuverlässigen Service und Support bieten, was ihren Dienst ideal für Arbeits-, Spiel- und Streaming-Bedürfnisse macht.

Beschreibung

• Mobile Product Portfolio • Own plans, pricing, packaging, promotions, and the full device compatibility and onboarding experience across eSIM, physical SIM, and BYOD flows. • Lead activation flow design, port-in success optimization, and customer lifecycle management. • Define and enforce fraud prevention, eligibility rules, and operational guardrails. • Product Vision & Roadmap • Define the product vision and multi-quarter roadmap for Sparklight Mobile and convergence initiatives. • Build and own business cases, financial models, and investment recommendations for mobile product decisions. • Drive adoption and household penetration through bundling strategies that connect mobile with broadband, streaming, and connected home. • Partner & Ecosystem Management • Own commercial relationships with MVNE partners, carrier partners, and device ecosystem providers. • Lead platform enhancement negotiations and roadmap alignment with external partners. • Manage partner readiness for new product launches and capability expansions. • Performance & Growth • Own and improve key mobile KPIs: attach rates, activation success, port-in completion, ARPU, and churn. • Analyze market trends and competitive positioning to keep Sparklight Mobile relevant and differentiated. • Serve as the voice of the mobile customer internally, ensuring the product delivers meaningful, differentiated value. • Cross-Functional Execution • Partner with Marketing, Sales, CX, Billing, Engineering, and Digital to ensure clean product launches and operational readiness. • Coordinate with the Mobile Operations Manager to translate product strategy into reliable day-to-day execution.

🎯 Anforderungen

• Required Direct MVNO or MVNE operating experience. • 7+ years of product management or product leadership experience in wireless, telecom, or a closely adjacent field. • Hands-on experience with eSIM provisioning, digital activation flows, and BYOD onboarding. • Demonstrated success growing a mobile subscriber base from an early or mid-stage baseline. • Experience managing MNO and MVNE commercial relationships, including contract negotiations and roadmap alignment. • Strong analytical and financial modeling skills with the ability to build and defend business cases independently. • Exceptional cross-functional communication and the ability to influence across all levels without formal authority. • Strongly Preferred Background in converged connectivity products that bundle mobile with broadband, streaming, or connected home services. • Experience at an MVNO that operated in a resource-constrained, high-growth environment. • Familiarity with the cable/broadband operator landscape and its strategic intersection with mobile.

🏖️ Vorteile

• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation) • Group Legal plan with Identity Theft Protection • Additional Perks • Tuition reimbursement (up to $5,250 on 1st year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Remote Access to select premium channels (Cable One, Sparklight, Cable America and ValuNet Fiber Only)