Client Success Partner - Enterprise

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360Learning

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Education • Productivity • SaaS

360Learning est une entreprise qui propose une plateforme d’apprentissage en ligne conçue pour faciliter l’apprentissage collaboratif au sein des organisations. Sa plateforme a pour objectif de donner aux professionnels Formation & Développement (L&D) les moyens de piloter la culture et les initiatives d’apprentissage grâce à des outils sociaux et collaboratifs. 360Learning vise à améliorer l’engagement et la productivité des collaborateurs en favorisant une culture de l’apprentissage.

201 - 500 employés

Fondée en 2013

📚 Éducation

⚡ Productivité

☁️ SaaS

💰 €200 000 000 Private Equity Round en 2021-10

Description

• Support our largest clients in their digital training strategy through the 360Learning platform • Build a strong relationship with HR executives (CHRO, Chief Learning Officer & Digital Learning Manager) • Develop the usage, adoption & impact of our solution • Act as a true facilitator to ensure the renewal of the clients • Coordinate the different 360Learning resources (technical, pedagogical,...) • Empower the client with the Enterprise positioning and vision provided by our solution • Ensure the renewal or signing of new contracts for accounts listed in your portfolio

🎯 Exigences

• 3+ years of experience as a Client Success Manager or HR/Learning/Change Management Consulting or Digital Learning Manager • Ability to lead complex and impactful projects in/for Enterprise accounts (more than 2000 employees) • Proven knowledge of the SaaS B2B industry is a plus • Proven interest in the digital industry, education, and e-learning in particular • Excellent interpersonal and communication skills • Native French, and excellent English proficiency (B2 minimum)

🏖️ Avantages

• Compensation: Package includes base salary, a variable component and equity 📈 • Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent • Balance: Flexible hours, full remote work possible anywhere in France 🏠 • Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 • Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 • Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity_360L & find out more about the teams, product and processes https://bit.ly/42H1ggC 🚀👩🏻‍💻🏆