Staff Product Designer – Family Experience

🕒 il y a 5 mois

🇺🇸 États-Unis – Télétravail

💵 $165 000 - $185 000 / an

⏰ Temps Plein

🔴 Expert

🎨 Designer Produit (UI/UX)

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de A Place for Mom, pas via un site d'emploi

Repérée par Remote Rocketship il y a 5 mois

Toujours ouverte sur le site de A Place for Mom. Vérifiée il y a 9 heures.

Logo of A Place for Mom

A Place for Mom

501 - 1000 employés

Fondée en 2000

💼 Conseil

🏨 Hôtellerie

📦 Logistique

Consulting • Hospitality • Logistics

A Place for Mom est un service de recommandation et un marché de soins aux personnes âgées basé aux États-Unis, qui aide les familles à trouver, comparer et organiser des options de logement et de soins à domicile pour les personnes âgées, y compris les résidences avec assistance, les soins de la mémoire, la vie autonome, les maisons de retraite et les prestataires de soins à domicile. L'entreprise met les familles en contact avec des conseillers locaux spécialisés en maisons de retraite, publie des guides, critiques et récompenses, et offre des outils tels que des calculateurs de coûts et des recommandations personnalisées. Son service est gratuit pour les familles et financé par les communautés de logements pour personnes âgées et les prestataires de soins à domicile participants.

Description

• Own end-to-end product design for Consumer workstreams, from discovery and journey mapping through prototypes and production-ready design • Design the unified family experience across APFM.com, AgingCare, Care Hub, advisor-connected workflows, and emerging AI-enabled channels • Translate emotionally complex, information-heavy senior care decisions into intuitive workflows • Partner with Product, Engineering, Research, Marketing, Analytics, Operations, Sales, and business leaders to define problem framing, success criteria, tradeoffs, and release scope • Design for trust, clarity, accessibility, speed, and usability • Use research, analytics, care-seeker conversations, marketing insights, funnel data, frontline input, product data, and business context to guide decisions • Identify high-leverage opportunities improving family outcomes, provider outcomes, and business performance • Communicate design rationale to cross-functional partners and senior leaders • Apply and extend shared APFM patterns across channels and touchpoints • Contribute to interaction patterns, information architecture, accessibility, UX writing, content quality, and craft standards • Mentor and raise the bar for other designers without requiring people-management responsibility • Use lightweight prototypes, AI-assisted workflows, and scrappy experiments • Experiment with AI tools to explore directions, prototype journeys, synthesize inputs, pressure-test assumptions, and improve design speed and quality • Share AI learnings with cross-functional and design partners

🎯 Exigences

• 7+ years of product design experience on complex consumer web, marketplace, healthcare, search, lead-generation, ecommerce, SaaS, CRM, internal-tool, or operations-facing products • Strong portfolio showing end-to-end ownership from ambiguous problem framing through shipped product, including work that influenced product strategy or raised the quality bar across multiple workstreams • Excellent interaction design, systems thinking, information architecture, UX writing judgment, and product judgment • Demonstrated curiosity and hands-on experimentation with AI tools in the design or product development process • Ability to explain how evidence, tools, prototypes, constraints, and judgment informed design decisions • Experience working in fast-moving, ambiguous environments where ownership, pragmatism, and cross-functional trust matter • Strong Figma skills and ability to communicate design intent through flows, prototypes, specs, and crisp design storytelling • Ability to partner deeply with Product Managers, Engineers, Researchers, Marketing, Analytics, operational stakeholders, Sales, and senior leaders • Portfolio required • Must be authorized to work in the US

🏖️ Avantages

• 10% of annual earnings bonus • 401(k) plus match • Dental insurance • Health insurance • Vision Insurance • Paid Time Off

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