Senior Director, Business Relationship Manager, Personal Lines

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🕒 il y a 7 jours

🌵 Arizona, California, +3 états de plus – Distant

🌵 Arizona – Remote 🏄 California – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🌲 North Carolina – Remote

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

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CSAA Insurance Group, a AAA Insurer

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💸 Finance

👥 B2C

Insurance • Finance • B2C

Le Groupe d'Assurance CSAA est un fournisseur leader d'assurance affilié à AAA, offrant une variété de produits d'assurance, y compris l'automobile, l'habitation, et d'autres options de couverture adaptées aux besoins de ses membres à travers plusieurs états. L'entreprise met l'accent sur un service client excellent et une grande commodité, en offrant des services de gestion des polices en ligne, une assistance pour les réclamations, et des ressources pour permettre aux membres de maximiser leurs avantages. Le Groupe d'Assurance CSAA s'engage à améliorer l'expérience d'assurance grâce à des services conviviaux et avec un accent fort sur la satisfaction client.

Description

• Act as the main liaison between business units and IT, understanding business needs and translating them into actionable technology initiatives. • Develop a deep understanding of business strategies, goals, and challenges to align IT priorities effectively. • Build and maintain strong relationships with business partners, ensuring continuous alignment and satisfaction. • Define the vision, strategy, and roadmap for key products and services, ensuring alignment with business objectives. • Oversee the entire product lifecycle, from ideation and development to deployment, maintenance, and retirement. • Lead multi-functional teams to prioritize product features and enhancements based on business value and customer needs. • Conduct market and user research to identify opportunities for innovation and differentiation. • Support portfolio of IT projects and products, ensuring resources are allocated effectively and deliverables meet business priorities. • Establish processes for collecting, evaluating, and prioritizing business requirements and IT demands. • Facilitate collaboration between IT teams, product managers, and business collaborators to drive project success. • Identify and champion opportunities to use emerging technologies and industry trends to address business challenges. • Create a collaborative, inclusive, and psychologically safe environment, demonstrating authenticity and fostering trust.

🎯 Exigences

• Bachelor of Science or Bachelor's degree in Business, Engineering, or a related field • 10 years Product Management • Commercial and/or Personal Lines insurance experience • Solid technical background with a deep understanding of product development processes • Demonstrated ability to manage complex projects and deliver results in a fast-paced environment • Experience with data analysis and visualization tools • Proficiency in Agile methodologies and product management tools (e.g., Jira, Asana, Trello) • Proven ability to lead others directly or indirectly, as demonstrated through 5+ years of leading teams, enterprise-wide programs, or large cross-functional programs and at least 2 of those years directly managing others.

🏖️ Avantages

• total compensation package • annual bonus eligibility for most roles • 401(k) with a company match • Flexible Workplace