Vendor Enablement Specialist

🕒 il y a 1 mois

🐊 Florida, North Carolina, +1 états de plus – Distant

infoinfo

💵 $55 000 - $65 000 / an

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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ABB

10 000+ employés

💼 Conseil

📦 Logistique

🚗 Transport

💰 €545 852 720 Post-IPO Debt - ABB en 2023-11

Consulting • Logistics • Transport

ABB est une entreprise technologique mondiale spécialisée dans l'électrification, l'automatisation industrielle, la robotique, le motion et les produits et services énergétiques. Elle conçoit, fabrique et entretient des équipements tels que des moteurs, des entraînements, des équipements moyenne et basse tension, des transformateurs, des infrastructures de recharge pour véhicules électriques et des systèmes robotiques. Elle fournit également des logiciels et des services de cycle de vie à des clients dans les secteurs des services publics, de l'industrie, des transports et des infrastructures pour améliorer l'efficacité et permettre un avenir connecté numériquement et à faible émission de carbone.

Description

• Own end-to-end case management for requests initiated by Front End Sales, Portal Administration, and other internal departments through Salesforce and shared inboxes • Manage supplier onboarding through vendor registration forms, complex client surveys, and portal setup across SAP Ariba, Coupa, Jaggaer, Oracle, GEP, and other platforms • Serve as Super User/Portal Administrator • Apply ABB corporate hierarchy and parent-subsidiary knowledge to distinguish legal entities and protect confidential organizational information • Monitor and action shared inboxes for portal administration, purchase order routing, and case management • Receive and resolve client inquiries through TalkDesk via the ELSE-Advisory Support Line, handling approximately 4–6 occasional calls per day • Maintain accurate and compliant supplier profiles across client procurement systems • Manage user access across administered platforms for Sales, Accounting, Contracts, Cyber, and Data teams • Identify and resolve access errors, registration conflicts, duplicate accounts, and purchase order or invoicing routing issues • Coordinate completion of client questionnaires and vendor surveys with HSE, Legal, Risk Management, Cyber/Data/Security, Integrity, and Sustainability subject matter experts • Coordinate insurance certificates and compliance documentation uploads to client portals, including Avetta and ISN • Collaborate across ELSE-Advisory Services and ABB divisions to resolve platform conflicts and improve supplier registration processes • Execute client policy acknowledgements and compliance confirmations when signature authorization is not required • Provide client-facing status updates and support Front End Sales on client calls • Maintain vendor registration documentation for historical tracking and audit readiness • Assist with ViewPoint user access, site creation, and region creation • Track request volume, trends, resolution patterns, risks, and process improvement opportunities; communicate findings to management

🎯 Exigences

• High School Diploma/GED required + Bachelor’s degree OR equivalent years of experience • 2+ years of experience in a similar Sales role • Good understanding of sales operations in electrification services • Good understanding of the customer’s problems needs and challenges as well as industry-specific knowledge preferred • Effective communication & interpersonal skills with great negotiation and influencing skills

🏖️ Avantages

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid; ability to “buy-up” to 66 2/3% of pay • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions • Salaried exempt positions provided vacation under a permissive time away policy

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