
10 000+ employés
💼 Conseil
📦 Logistique
🚗 Transport
💰 €545 852 720 Post-IPO Debt - ABB en 2023-11
Consulting • Logistics • Transport
ABB est une entreprise technologique mondiale spécialisée dans l'électrification, l'automatisation industrielle, la robotique, le motion et les produits et services énergétiques. Elle conçoit, fabrique et entretient des équipements tels que des moteurs, des entraînements, des équipements moyenne et basse tension, des transformateurs, des infrastructures de recharge pour véhicules électriques et des systèmes robotiques. Elle fournit également des logiciels et des services de cycle de vie à des clients dans les secteurs des services publics, de l'industrie, des transports et des infrastructures pour améliorer l'efficacité et permettre un avenir connecté numériquement et à faible émission de carbone.
🕒 il y a 4 jours
🐊 Florida, North Carolina, +1 états de plus – Distant
💵 $55 000 - $65 000 / an
⏰ Temps Plein
🟢 Junior
🟡 Intermédiaire
🚫👨🎓 Aucun diplôme requis
👻 Score fantôme 0%
🗣️🇺🇸🇬🇧 Anglais requis
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10 000+ employés
💼 Conseil
📦 Logistique
🚗 Transport
💰 €545 852 720 Post-IPO Debt - ABB en 2023-11
Consulting • Logistics • Transport
ABB est une entreprise technologique mondiale spécialisée dans l'électrification, l'automatisation industrielle, la robotique, le motion et les produits et services énergétiques. Elle conçoit, fabrique et entretient des équipements tels que des moteurs, des entraînements, des équipements moyenne et basse tension, des transformateurs, des infrastructures de recharge pour véhicules électriques et des systèmes robotiques. Elle fournit également des logiciels et des services de cycle de vie à des clients dans les secteurs des services publics, de l'industrie, des transports et des infrastructures pour améliorer l'efficacité et permettre un avenir connecté numériquement et à faible émission de carbone.
• Own end-to-end case management, coordinating and actioning requests initiated by Front End Sales, Portal Administration, and other internal departments through Salesforce and shared inbox channels. • Manage supplier onboarding requests by completing vendor registration forms, complex client surveys, and portal setup across client-managed procurement platforms including SAP Ariba, Coupa, Jaggaer, Oracle, GEP, and risk assessment platforms. • Serve as the Super User/Portal Administrator. • Apply knowledge of ABB's corporate hierarchy and parent-subsidiary relationships to accurately distinguish client inquiries between ABB Inc., ABB Ltd., and subsidiary entities. • Monitor and action multiple shared inboxes, including portal administration notifications, purchase order routing, and case management. • Receive and resolve client inquiries through TalkDesk via the ELSE-Advisory Support Line, handling approximately 4–6 occasional calls per day. • Maintain an accurate and compliant supplier presence across client procurement systems. • Manage user access across administered platforms for Front End Sales, Accounting, Contracts, Cyber, and Data specialists. • Identify and resolve platform access errors, registration conflicts, duplicate accounts, and routing issues. • Partner with Accounting and Finance to troubleshoot purchase order and invoicing discrepancies. • Interpret and complete complex client questionnaires and vendor surveys, coordinating with HSE, Legal, Risk Management, Cyber/Data/Security, Integrity, and Sustainability subject matter experts. • Coordinate with Risk Management to obtain and upload insurance certificates and compliance documentation to client portals. • Partner across ELSE-Advisory Services and other ABB divisions to resolve shared client platform conflicts and establish best practices. • Execute client policy acknowledgements and compliance confirmations when signature authorization is not required. • Provide client-facing communication and support Front End Sales on client calls. • Maintain vendor registration documentation for historical tracking and audit readiness. • Contribute to ISO-aligned process documentation for scalability and succession planning. • Assist with ViewPoint user access, site, and region creation. • Track request volume, trends, and resolution patterns; identify process improvements, monitor risks, and communicate findings to management.
• High School Diploma/GED required + Bachelor’s degree OR equivalent years of experience. • 2+ years of experience in a similar Sales role. • Good understanding of sales operations in electrification services. • Good understanding of the customer’s problems needs and challenges as well as industry-specific knowledge preferred. • Effective communication & interpersonal skills with great negotiation and influencing skills.
• Choice between two medical plan options: a PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan. • Choice between two dental plan options: Core and Core Plus • Vision benefit • Company paid life insurance (2X base pay) • Company paid AD&D (1X base pay) • Voluntary life and AD&D – 100% employee paid up to maximums • Short Term Disability – up to 26 weeks – Company paid • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay. • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance) • Parental Leave – up to 6 weeks • Employee Assistance Program • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption • Employee discount program • 401k Savings Plan with Company Contributions • Employee Stock Acquisition Plan (ESAP) • 11 paid holidays • Vacation based on years of service for hourly and non-exempt positions • Salaried exempt positions are provided vacation under a permissive time away policy
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