Sales Service Manager

🕒 il y a 14 jours

🇩🇪 Allemagne – Télétravail

💵 €30 000 - €45 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

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🗣️🇩🇪 Allemand requis

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abtis

201 - 500 employés

Fondée en 2003

💼 Conseil

🔒 Cybersecurity

🤝 B2B

Consulting • Cybersecurity • B2B

abtis est une entreprise allemande de services et de conseil en informatique spécialisée dans les technologies Microsoft, aidant les entreprises de taille moyenne à moderniser leur infrastructure, migrer et exploiter des plateformes cloud (principalement Azure), et mettre en œuvre Microsoft 365, Power Platform, Dynamics 365 et des solutions associées. Ils fournissent des services gérés (poste de travail moderne, sécurité gérée, sauvegarde, SOC/CDOC, MXDR), des offres de cybersécurité (Zero Trust, tests de pénétration, sécurité OT, SOC en tant que service), la modernisation des applications et l'activation SaaS, les données & l'IA et des ateliers de conseil. abtis se concentre sur le Mittelstand avec des services complets allant de la stratégie et des évaluations à la mise en œuvre et aux opérations gérées, et détient des partenariats Microsoft et des certifications en sécurité.

Description

• Support Customer Management with day-to-day operational activities • Handle customer inquiries in a structured and efficient manner • Act as the operational interface between customers, Sales, and internal specialist departments • Prepare, coordinate, and follow up on quotations for hardware, software, services, and cloud and security solutions • Support pricing, cost calculation, and quotation processing • Coordinate with internal teams • Coordinate vendor and trading-related topics, such as deals, renewals, and commercial terms • Collaborate with distributors and partners • Support procurement and order processes • Contribute to contract-related topics, including SOWs, contracts, tenant linking, and GDAP • Maintain customer data, leads, and opportunities in the CRM system • Support deal tracking

🎯 Exigences

• Initial experience in inside sales, sales support, or a comparable commercial role • Structured and organized approach to work • Ability to manage and maintain an overview of multiple topics simultaneously • Enjoyment of process coordination and reliable follow-up • Clear communication skills and willingness to collaborate with a range of stakeholders • Good understanding of commercial processes • Initial exposure to IT or technology topics is desirable • Experience with CRM systems and quotation processes is desirable

🏖️ Avantages

• Mobile work / remote work • Full-time employment • Professional and personal development • Flexible, agile, and autonomous working environment • Excellent working conditions • People-focused employee experience • Modern technologies • Professional fulfillment in a technology-focused environment

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