Corporate Travel Consultant

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Internova Travel Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group est une entreprise de services de voyage renommée, spécialisée dans la fourniture de solutions variées liées aux voyages. L'entreprise propose des services tels que les voyages de loisirs, la gestion des voyages d'affaires et les croisières, répondant aux besoins diversifiés de ses clients. Avec un fort accent sur la satisfaction client et les expériences de voyage innovantes, Internova vise à améliorer la manière dont les gens voyagent et explorent le monde.

Description

• offer best in class travel consultation to Altour clients • quote and book accurate domestic & international air, car and hotel reservations • service inbound corporate travel requests in a virtual call center environment • delivery extraordinary customer service to all Altour clients • greet all clients with enthusiasm • provide consultative service to travelers and travel arrangers throughout the booking process • complete all reservations in an accurate and timely manner • follow applicable guidelines around Federal and State travel requirements • secure the lowest air/car/hotel rates available at time of booking • utilize client and Altour negotiated programs when applicable • maintain goal expectations in productivity, quality and customer experience

🎯 Exigences

• Must pass GDS assessment • Typing speed of at least 45 WPM • 5 years’ travel selling experience • 5+ years’ customer service experience, preferably in the travel industry • Exceptional/above & beyond, proactive customer service approach • Excellent travel industry knowledge • Mastery in Sabre GDS • Corporate travel experience required • Experience in international travel bookings and process • Experienced handling of multiple accounts • Exceptional communication skills both written and oral • Embrace change, adaptable, viewed as a leader

🏖️ Avantages

• choice of two medical plans • two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance