Project Manager – Business Implementation

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Internova Travel Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

🤝 B2B

👥 B2C

B2B • B2C • Travel

Internova Travel Group est une entreprise de services de voyage renommée, spécialisée dans la fourniture de solutions variées liées aux voyages. L'entreprise propose des services tels que les voyages de loisirs, la gestion des voyages d'affaires et les croisières, répondant aux besoins diversifiés de ses clients. Avec un fort accent sur la satisfaction client et les expériences de voyage innovantes, Internova vise à améliorer la manière dont les gens voyagent et explorent le monde.

Description

• Manage new business implementations • Serve as the business owner and leaders of these implementations and are accountable for delivering business results • Support ongoing needs of the business while ensuring best practices are implemented • Provide technical oversight of products’ installation environment and maintenance of the system • Lead and manage implementation of new business end-to-end after verbal award • Maintain communication throughout the project to meet customer expectations • Plan, lead, organize, and control multiple project initiatives by the approved scope and schedule • Engage Sales, Solutions, and Operations to validate new business scope • Build the designed engineering structure to scale to grow with company strategy • Define roles and responsibilities for implementation team in supporting operations • Understand Operational Excellence as it pertains to Labor Management Systems and related principles • Translate business requirements into a robust, scalable design • Implement complex business requirements through a variety of tools and technologies • Provide day-to-day direction to cross-functional implementation pods/support teams • Ensure a smooth transition to operations post-go-live and ramp-up • Create documentation that enables transition from implementation to post-implementation support • Assess and adapt to industry trends and recommend changes or improvements

🎯 Exigences

• Bachelor’s Degree in a related field preferred • 8 years of relevant experience • Direct customer-facing and implementation delivery experience • Ability to quickly learn new concepts and technologies and convert them into customer solutions • Excellent oral and written communication skills • Possess the ability to motivate and maintain effective working relationships • Ability to rely on experience and judgment to plan and accomplish goals • Experience managing others including contractors and suppliers • Customer service driven • Analytical and problem-solving aptitude

🏖️ Avantages

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance