Systems Integration Developer

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Internova Travel Group

Site WebLinkedInTous les Emplois

5001 - 10000 employés

Fondée en 2008

📦 Logistique

🏨 Hôtellerie

✈️ Tourisme

Logistics • Hospitality • Travel

Internova Travel Group est une entreprise de services de voyage renommée, spécialisée dans la fourniture de solutions variées liées aux voyages. L'entreprise propose des services tels que les voyages de loisirs, la gestion des voyages d'affaires et les croisières, répondant aux besoins diversifiés de ses clients. Avec un fort accent sur la satisfaction client et les expériences de voyage innovantes, Internova vise à améliorer la manière dont les gens voyagent et explorent le monde.

Description

• Support our corporate travel division with creative solutions that increase productivity related to the agent workflow process, end to end automation, client services and operational quality assurance. • Develop effective and efficient automation to provide agents an end-to-end booking solution • Weekly script updates which include thorough QA testing of all key scripts • Create and maintain documentation • Assist in analysis, UAT support, and postproduction support as needed • Provide recommendations for optimization of existing automation features, operational processes and capabilities where applicable to promote standardization and efficiency. • Engage stakeholders to identify business needs and define optimal delivery approaches. • Manage communication and provide regular status updates on projects, ensuring alignment with timelines and service levels. • Support project execution by responding proactively to requests, maintaining documentation, and participating in system and integration discussions. • Create automation solutions that are both effective and efficient, delivering measurable gains in business productivity and performance. • Build scalable, maintainable workflows that optimize business processes and reduce manual intervention. • Monitor solution performance and troubleshoot issues.

🎯 Exigences

• Experience creating Amadeus Smart Scripts, Amadeus Smart Flows required • Background successfully integrate Smart Scripts with APIs or Databases. • Proficiency in deployment of solutions to agents • Substantial skills and proven working knowledge of Amadeus with an understanding of corporate travel industry standards • Compleat (or alternate Mid Office) development experience • Experience and understanding of version control concepts and practical application of systems • Knowledge of the entire Microsoft Office suite of products • 3 or more years of Amadeus Automation development • Bachelors’ degree or equivalent experience

🏖️ Avantages

• choice of two medical plans and two dental plans • vision insurance • flexible spending accounts (FSAs) • company-paid life insurance and AD&D • optional additional life insurance and AD&D • disability insurance • paid parental leave • paid time off • 401k Plan with company match • discounted employee travel options • access to LinkedIn Learning webinars and courses • discounted pet insurance and auto, home, & renters insurance