Duty Manager

🕒 il y a 7 jours

🇺🇸 États-Unis – Télétravail

💵 $95 000 - $125 000 / an

⏰ Temps Plein

🟠 Senior

🔴 Expert

👔 Manager

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Aero

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11 - 50 employés

🚗 Transport

Transport • Travel

Aero est une entreprise de voyages de luxe spécialisée dans les vols en jets privés vers des destinations de loisirs prisées et des événements majeurs. Axée sur la fourniture d'une expérience haut de gamme, Aero propose des services sur mesure incluant des horaires flexibles pour les vols privés et un environnement exclusif à bord avec des sièges en cuir italien et une restauration haut de gamme en vol. La sécurité est une priorité, comme en témoigne leur prestigieuse certification ARGUS Platinum. L'entreprise exploite sa propre flotte d'avions Embraer et maintient des normes de sécurité élevées similaires à celles des compagnies aériennes commerciales. De plus, Aero offre des services de conciergerie disponibles à tout moment pour garantir une expérience de voyage fluide à ses clients.

Description

• Exercise tactical oversight of daily flight operations within the OCC, ensuring they are conducted safely, efficiently, and in a manner that delivers superior guest satisfaction. • Maximize utilization of aircraft and crews through daily coordination with Crew Scheduling, Dispatch, Maintenance Control, Charter Sales, and other stakeholders during both normal operations and irregular operations (IROPS). • Monitor the short-term schedule to verify aircraft are routed efficiently based on route requirements, technical needs, and commercial priorities. • Develop, implement, and oversee disruption recovery plans during irregular operations and delay situations, with a focus on safety, guest needs, and operational continuity. • Serve as the OCC’s primary liaison with Fixed Based Operators (FBOs), ensuring ground operations support aligns with Aero’s service standards. • Assist the charter and scheduled operations sales teams with flight times, performance data, aircraft and crew routings, flight numbering, and guest coordination. • Process and distribute daily operations summary reports. • Act as the primary OCC point of contact with the FAR 119 certificate holders and regulatory agencies. • Represent the OCC on the Emergency Command Center (ECC) when the Emergency Response Plan (ERP) is activated.

🎯 Exigences

• 5+ years of experience in a 14 CFR Part 121 and/or large Part 135/91K Operations Control Center as a licensed dispatcher or in a position with oversight of dispatch. • 2+ years of experience as a Duty Manager in a 14 CFR Part 121 and/or large Part 135/91K OCC. • Demonstrated experience with air carrier operations across the US, including familiarity with Los Angeles and New York area operations. • Experience managing or overseeing an outsourced or vendor-based operations team, preferably in an international or remote setting. • Experience coordinating with FBOs and external ground operations partners is highly desirable. • FAA Aircraft Dispatcher License (required). • Strong understanding of 14 CFR Part 135 regulations, dispatch requirements, and international/oceanic operations. • Exceptional communication skills, both verbal and written, with the ability to correspond professionally with internal teams, regulatory agencies, and external partners. • Proven leadership ability with a track record of managing teams—including vendor or outsourced organizations—and making accurate, high-stakes decisions under pressure. • Ability to maintain flexible working hours to provide oversight across US operations and coordinate with the Romania-based OCC team (EEST/EET time zone).

🏖️ Avantages

• A commitment to diversity and inclusion in the workplace • Prohibition of discrimination and harassment of any kind