Account Coordinator – Automotive OEM

🕒 il y a 16 jours

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Affinitiv

Site WebLinkedInTous les Emplois

501 - 1000 employés

📣 Marketing

💼 Conseil

🚘 Automobile

Marketing • Consulting • Automotive

Affinitiv est une entreprise spécialisée dans la fourniture de solutions logicielles automobiles innovantes pour relever des défis spécifiques des concessions et établir des liens solides avec les clients. Elle se spécialise dans la création d'outils personnalisés pour les ventes, les services et la fidélisation, aidant ainsi les concessionnaires automobiles à améliorer la fidélisation de leurs clients, à vendre des véhicules plus rapidement, à améliorer la planification des services et à optimiser les stratégies de publicité numérique. En tirant parti de l'intelligence artificielle et de sa vaste expertise sectorielle, Affinitiv propose une gamme complète de services, y compris la conversion des ventes, le marketing de fidélisation et des solutions de plateformes de gestion, ainsi qu'un support dédié pour les concessions de toutes tailles.

Description

• Weekly calls with the Account Manager to ensure priorities and deadlines are coordinated and met regarding marketing campaigns for a major Automotive OEM. • Review outstanding marketing campaigns (both digital and print) with Account Manager to coordinate next steps on approval • Provide ROI reporting to the Account Manager as needed • Budget approval • Approve Trade Up Advantage Market Drivers using a spreadsheet outlining the lists criteria and costs to be used for approving • Approve Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Recall Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Express Service Market Drivers using a spreadsheet with preapproved offers and budgets • Approve First Maintenance Complete Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Ongoing Service Retention Market Drivers using a spreadsheet with preapproved offers and budgets • Approve Lease End Market Drivers using a spreadsheet with preapproved budgets • Approve email only SAS Mechanical Market Drivers monthly • Approve News Connect Market Drivers when given the ok by the Account Manager • Work directly with the Marketing Service Representatives to push Market Drivers along in the production process • Work with Marketing Service Representatives as point of escalation if Account Manager is unavailable • Review Campaign Pipeline to alert the Account Manager if there are any Market Drivers pushed back needing approval • Update offers for Owner Touch notifications in the Setup Wizard using a spreadsheet provided by the Account Manager • Review open support tickets with the Account Manager weekly to assist with completing them.

🎯 Exigences

• 2+ Years automotive retail dealer/vendor customer service experience • Well-spoken/written; articulate and able to maintain a professional appearance/attitude at all times. • Previous record of success and excellent employment references. • The ability to thrive under pressure and maintain a positive problem-solving attitude. • Some overnight travel is required. • Strong marketing experience is also a big plus.

🏖️ Avantages

• Comprehensive benefits package that includes medical, dental, vision and 401K effective day 1 • Generous PTO for off time with family and friends