Senior Director, Central Operations

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Affordable Dentures & Implants

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1975

🏥 Santé

👥 B2C

Healthcare • B2C

Affordable Dentures & Implants est une organisation de services dentaires basée aux États-Unis, spécialisée dans la fourniture de prothèses dentaires et d'implants dentaires. Fondée en 1975 (selon le contenu du site), l'entreprise exploite un vaste réseau de cliniques et de fournisseurs d'implants affiliés et soutient les équipes cliniques avec des services commerciaux, des techniciens de laboratoire dentaire et un support aux pratiques. La marque met l'accent sur l'accessibilité financière, la qualité clinique et les soins axés sur le patient, et annonce des opportunités de carrière dans les rôles cliniques, de laboratoire et d'entreprise avec un centre de soutien corporate à Research Triangle Park, NC.

Description

• Lead the Operations Services team, including direct oversight of director-level and manager-level roles responsible for field readiness, operational project management, executive reporting, analytics, business cases, and enterprise operating routines. • Serve as the senior point of accountability for Central Operations Services work quality, stakeholder alignment, and execution reliability. • Own the enterprise operational readiness process for major corporate initiatives prior to field launch. • Establish and enforce readiness standards so initiatives are clearly documented with SOPs, playbooks, and field-facing tools. • Lead the continued development, maturation, and operationalization of the Affordable Way as a durable enterprise operating model. • Own the Operations Services reporting and insights agenda, ensuring leaders have a clear view of performance, trends, exceptions, root causes, and required actions. • Partner with Finance on forecasts, sensitivity analyses, and performance outlooks.

🎯 Exigences

• Bachelor's degree in Business Administration, Healthcare Management, Operations, Finance, Analytics, or related field required; advanced degree preferred. • 7+ years of progressive operations, strategy, analytics, project leadership, or multi-site healthcare/dental operations experience. • Experience leading teams and influencing senior cross-functional stakeholders. • Demonstrated ability to lead enterprise initiatives from strategy through field execution. • Strong operational and financial acumen, with ability to translate data into practical action. • Experience with executive reporting, business cases, KPI management, operational dashboards, and performance management routines. • Experience with dental, healthcare, retail, field operations, or multi-site service environments preferred. • Familiarity with Dentrix, Power BI, Excel, PowerPoint, and enterprise reporting tools preferred. • Willingness and ability to travel as required.