Senior Director, Field Ops Training

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🕒 il y a 9 jours

🌲 North Carolina, Texas – Distant

🌲 North Carolina – Remote 🤠 Texas – Remote

⏰ Temps Plein

🟠 Senior

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Affordable Dentures & Implants

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1975

🏥 Santé

👥 B2C

Healthcare • B2C

Affordable Dentures & Implants est une organisation de services dentaires basée aux États-Unis, spécialisée dans la fourniture de prothèses dentaires et d'implants dentaires. Fondée en 1975 (selon le contenu du site), l'entreprise exploite un vaste réseau de cliniques et de fournisseurs d'implants affiliés et soutient les équipes cliniques avec des services commerciaux, des techniciens de laboratoire dentaire et un support aux pratiques. La marque met l'accent sur l'accessibilité financière, la qualité clinique et les soins axés sur le patient, et annonce des opportunités de carrière dans les rôles cliniques, de laboratoire et d'entreprise avec un centre de soutien corporate à Research Triangle Park, NC.

Description

• Set the strategic direction for training across ACI's four operating divisions and specialty portfolio, aligning learning priorities with the company's sales, patient experience, and net income goals. • Lead and develop a 30-person team of field trainers and facilitators, including performance management, capacity planning, and career development; add augmented training staff for transformation initiatives. • Collaborate with the People team to modernize ACI's training model — shifting from primarily in-person/field-delivered training toward blended digital, on-demand, and AI-assisted content development and delivery. • Collaborate with the People Team selection and implementation of learning management system (LMS) or digital training platform; ACI's current HR platform (Dayforce) does not meet the organization's training needs today. • Leverage AI tools to accelerate instructional design and content production for run the business programming, enabling faster turnaround on new programs, compliance updates, and operational rollouts. • Partner with People Team to design a scalable content framework that supports rapid, consistent deployment of training across a distributed network of nearly 400 practices. • Partner with Operations, Clinical, HR, and divisional leaders to translate special projects and strategic initiatives into training curricula, roll-out and sustainment plans. • Establish measurement frameworks to track training effectiveness, adoption, and business impact (e.g., time-to-competency, field engagement, initiative rollout speed). • Manage the training organization's budget and vendor relationships, including LMS/content-platform vendors.

🎯 Exigences

• 7+ years of progressive leadership experience in Learning & Development, Training, or Organizational Development, including at least 3 years leading multi-person teams (15+ preferred). • Demonstrated success modernizing a training function — building or migrating to digital/blended learning models from a legacy, in-person-heavy approach. • Hands-on experience selecting, implementing, or administering a learning management system (LMS) or digital training platform. • Practical experience using AI tools (e.g., generative AI for content creation, authoring tools with AI features) to accelerate instructional design and content development. • Experience designing training programs for a large, distributed, or multi-site field organization. • Strong program and project management skills, with the ability to run multiple concurrent initiatives against firm deadlines. • Excellent stakeholder management and executive communication skills; comfortable operating at both strategic and hands-on levels.

🏖️ Avantages

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development