Field Service Engineer

Emploi pas sur LinkedIn

🕒 il y a 16 jours

🏖️ New Jersey – Distant

🏖️ New Jersey – Remote

💵 $46 - $72 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🔧 Ingénieur Service Itinérant

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Agilent Technologies

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1999

🍽️ Alimentation et boissons

🏥 Santé

💼 Conseil

💰 €500 000 000 Post-IPO Debt en 2019-09

Food & Beverage • Healthcare • Consulting

Agilent Technologies est un leader mondial dans le domaine des instruments analytiques et de laboratoire. L'entreprise propose une gamme diversifiée de produits et de solutions, notamment en chromatographie en phase gazeuse et liquide, spectrométrie de masse, fournitures de laboratoire, ainsi que logiciels et informatique. Agilent dessert divers secteurs, tels que la biopharmacie, le contrôle des aliments et boissons, le diagnostic clinique et les tests environnementaux. De plus, Agilent offre des services complets de gestion de laboratoire, de maintenance et de réparation d'instruments. L'entreprise met un fort accent sur l'avancement de la science grâce à des solutions durables et soutient la recherche en génomique, pathologie et cancer avec des technologies avancées.

Description

• Responsible for supporting customers through on-site activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions including hardware, software and networking products • Installs and optimizes hardware/software/network products and configurations at customer sites • Diagnoses and resolves product performance problems • Performs maintenance and repair services • Ensures customer satisfaction by advising customers on preventive maintenance and configurations • Delivers fully integrated solutions, which may include peripherals, communications, operating systems and applications software • Serves as an internal resource on technical issues and manages product escalations • Collaborates with Agilent teams such as Support, Sales, Marketing and R&D to provide solutions to customers • May deliver internal technical training and maintenance seminars and workshops for field engineers or customers

🎯 Exigences

• Bachelors or Master Degree in chemistry, biochemistry, analytical chemistry or other life science field required; may consider candidates with an equivalent combination of education, training and related experience • 2+ years relevant work experience including familiarity with analytical instrumentation, automation and dissolution • Ability to work through complex repairs, installations, and scheduled services (PM/OQ) in a customer facing capacity • Ability to solve, high impact problems related to product availability; typically system/solution focused • Excellent verbal and written communication skills are a must • Strong customer relationship skills are needed • Must be available to travel overnight up to 75% of the time • A valid driver's license is required for this role.

🏖️ Avantages

• In the US, this position is eligible for reimbursement for personal vehicle usage • Bonuses • Stock options