Phone Sales Representative – Aftermarket Auto Parts

Emploi pas sur LinkedIn

🕒 il y a 7 jours

🐊 Florida, Kansas, +11 états de plus – Distant

🐊 Florida – Remote 🌪️ Kansas – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote 🦀 Maryland – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote

💵 $17 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que cette offre reste ouverte sans recrutement actif.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Mustang Parts

Site WebLinkedInTous les Emplois

11 - 50 employés

📦 Logistique

🏭 Fabrication

🛍️ eCommerce

Logistics • Manufacturing • eCommerce

Mustang Parts est un détaillant en ligne de premier plan spécialisé dans les pièces et accessoires de rechange pour voitures de sport, en particulier pour la Ford Mustang. Ils offrent un large éventail de composants, y compris des améliorations de performance, des pièces de rechange d'origine et des options de personnalisation. Avec un fort accent sur le service à la clientèle, ils fournissent des ressources telles que des guides d'installation et un support via leur équipe de vente expérimentée, répondant aux besoins des passionnés d'automobile souhaitant améliorer leurs véhicules et exprimer leur individualité.

Description

• Assist customers with automotive accessory purchasing experiences and direct them to suitable aftermarket parts • Handle customer communications via calls, text messages, emails, and online chats regarding orders, product inquiries, and returns • Make outbound calls and text messages to existing customers to follow up on sales leads and close sales • Take inbound calls, text messages, tickets, and chats from queues as directed by leadership • Use product knowledge and enthusiasm to sell automotive accessories • Suggest corresponding vehicle modifications and accessories to enhance customer builds • Build customer rapport and foster repeat business, including resolving service-related issues • Provide prompt, efficient, professional, and courteous service • Enter and process orders, returns, and customer inquiries, including updates and cancellations • Answer questions, educate customers, and provide purchasing suggestions • Use available sales channels and programs to achieve bi-weekly sales goals and performance metrics • Meet customer service quality, customer contact, and revenue targets • Notify Sales leadership of trends or problems • Continue automotive education through company-sponsored programs and LMS • Participate in special projects and perform other duties assigned by management • Work alternative schedules when necessary because the role is designated as a Customer Critical Role

🎯 Exigences

• High school diploma or equivalent combination of education and experience • Must have or be able to acquire automotive knowledge in all supported vehicles • Excellent sales ability and some product knowledge or ability to learn • Ability to maintain attendance as defined by company policy • Ability to maintain professionalism and tact when dealing with difficult customers • Proficiency in computer keyboarding and internet skills, including Microsoft Word and Excel • Reliable PC and sufficient internet speed; dual monitors highly recommended • Excellent organizational skills and ability to handle multiple tasks simultaneously • Oral and written communication and interpersonal skills • Ability to prioritize workload and meet deadlines • Successful completion of Turn5 sales new hire training program upon hire • Must reside in PA, OH, MD, VA, SC, GA, FL, MS, KS, TX, AR, WI, MN, IN, NV, or UT • Bilingual ability is a plus • Visual and hearing capability • Ability to sit for long periods of time • Ability to work under pressure and meet strict deadlines • Ability to operate general office equipment • Ability to complete inbound and outbound calls, texts, chats, and emails

🏖️ Avantages

• Hourly shift differential opportunities • Sales Tech Career Path Program with potential rate increases • Weekend shift pay: additional $5/hour on each weekend day worked • Perfect attendance bonus: up to an additional $3/hour every two weeks • Sales-based performance bonus: up to $30,000+ per year • Medical, dental, and vision coverage • 401(k)/Roth plans with generous company match • Remote work • Paid Time Off (PTO) • Paid holidays • Paid Parental Leave • Travel assistance • Confidential life services, including counseling, consultation, and wellness services • YMCA membership reimbursements • Employee discounts of up to 50% on products across four websites • Up to 20% off Special Orders from WheelPros and Turn14 • Annual $250 vehicle modification reimbursement • Health Flexible Spending Accounts (FSA) • Dependent Care Accounts (DCA) • Short-Term Disability (100% covered) • Voluntary Long-Term Disability • Basic Life/AD&D Insurance (100% covered, up to 1x annual salary) • Voluntary Additional Life Insurance • Pet Insurance • Company-sponsored education through LMS