Product Manager – Workers Compensation

🕒 il y a 18 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of American Family Insurance

American Family Insurance

10 000+ employés

Fondée en 1927

💸 Finance

👥 B2C

Insurance • Finance • B2C

American Family Insurance est une compagnie d'assurance de premier plan offrant une gamme de produits d'assurance personnelle comprenant l'assurance habitation, automobile, vie et la responsabilité civile. Avec un accent sur la satisfaction client, American Family Insurance est considérée fiable par plus de 12 millions de clients et a obtenu des évaluations élevées pour son expérience d'achat d'assurance numérique. L'entreprise met l'accent sur la commodité de gérer les assurances via son application MyAmFam, permettant aux clients de payer leurs factures, de déclarer des sinistres et d'accéder facilement aux informations de leurs polices. L'entreprise propose également des réductions significatives pour le regroupement de plusieurs produits d'assurance. Siégeant à Madison, Wisconsin, American Family Insurance s'engage en faveur du service à la clientèle, de la responsabilité d'entreprise et de l'engagement communautaire.

Description

• accountable for the P&L of American Family Insurance enterprise Workers Compensation Product • support and manage insurance product performance in market by leveraging analysis • conduct root cause analysis to inform recommended actions to improve profitability and growth • create insights from intelligence about customer, market and competitors • deliver solutions that improve product using contract language, underwriting rules/guidelines, automation and pricing/predictive analytics • oversee development of specific strategies related to price, product and underwriting • execute and deliver product initiatives that lead to profitability and growth • collaborate with subject matter experts and other company leaders to enhance customer experience • lead with a continuous improvement approach • ensure overall compliance and financial viability

🎯 Exigences

• Demonstrated experience providing customer-driven solutions, support, or service. • Demonstrated experience developing insurance product/line of business strategies. • Extensive knowledge of leveraging customer, market, and competitor intelligence. • Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches. • Extensive knowledge of market research and marketplace and regulatory trends. • Extensive knowledge and understanding of product design, pricing and product management. • Solid knowledge and understanding of advanced financial and data analysis techniques. • Demonstrated experience leading projects in product development and product management. • Demonstrated experience with profit and loss accountability. • Previous workers compensation experience in the insurance industry is strongly desired.

🏖️ Avantages

• comprehensive medical, dental, vision and wellbeing benefits • competitive 401(k) contribution • pension plan • annual incentive • 9 paid holidays • paid time off program (23 days accrued annually for full-time employees) • student loan repayment program • paid-family leave

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