Informatics Analyst

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Array Behavioral Care

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 1999

🤝 B2B

👥 B2C

🧘 Bien-être

B2B • B2C • Wellness

Array Behavioral Care est un cabinet de psychiatrie et de thérapie virtuel à la pointe, offrant des services intégrés de santé comportementale à travers tout le continuum de soins. L'entreprise fournit des soins de santé mentale par télémédecine aux individus et collabore avec des hôpitaux, des cliniques, des mutuelles, et des systèmes de santé pour élargir l'accès, améliorer les résultats et réduire les coûts. Accréditée par la Joint Commission et forte de plus de 25 ans d'expérience, Array propose des cliniciens virtuels, des services à domicile, et des programmes de partenariat pour les organisations tout en acceptant les assurances.

Description

• Provide ongoing application support to clinical and operational staff, troubleshooting issues and ensuring users have the necessary resources to provide optimal care to Array’s patients. • Act as a liaison between IT and clinical/business teams to manage expectations and resolve issues. • Work with team members to improve usability and adoption of Epic features, ensuring system stability. • Conduct thorough testing of system configurations to ensure expected functionality, data integrity, and user satisfaction. • Identify opportunities to enhance Epic functionality, promoting continuous improvement aligned with clinical and operational objectives. • Provision and configure internal and external Epic users as needed. • Stay up to date with Epic advancements and industry best practices in clinical informatics and EHR optimization. • Coordinate with training teams to develop and deliver comprehensive end-user training on Epic workflows and features. • Collaborate with clinical and operational stakeholders to gather and interpret business and clinical requirements. • Design and refine Epic workflows to improve clinical and operational efficiencies, ensuring alignment with organizational objectives. • Configure Epic modules to support effective implementation and maximize system

🎯 Exigences

• A bachelor’s degree in health informatics, Computer Science, Information Systems, or related field required. • Minimum of 2 years of experience in healthcare IT, with a focus on EHR implementation, support, and/or workflow optimization. • Proven proficiency in Epic Ambulatory required. Epic Ambulatory certification strongly preferred. • Experience in configuring or supporting any of these Epic areas helpful and preferred: Urgent Care, MyChart, Provider Finder, Epic Care Link, and/or hands-on Epic Video configuration. • Proven experience in supporting and implementing Epic workflows. • Knowledge of Epic functionality, customization options, and configuration processes. • Experience collaborating with multidisciplinary teams in a healthcare informatics setting.

🏖️ Avantages

• Medical, dental, and vision insurance • Employer paid life & long-term disability insurance • Additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance • Flexible spending accounts (FSA) and health savings account (HSA) contributions • 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays • 401k