Senior Total Loss Specialist

🕒 il y a 1 mois

🏈 Alabama, Arizona, +19 états de plus – Distant

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💵 $32 - $36 / heure

⏰ Temps Plein

🟠 Senior

👻 Score fantôme 14%

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🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Aspire General Insurance

Aspire General Insurance

1001 - 5000 employés

Fondée en 2013

🛡️ Assurance

💸 Finance

☁️ SaaS

🔥 Financement dans la dernière année

💰 Debt financing en 2025-09

Insurance • Finance • SaaS

Aspire General Insurance est un assureur auto basé aux États-Unis, spécialisé dans les politiques automobiles personnelles standard et non standard à des tarifs abordables. La société propose des services centrés sur le numérique — y compris des portails pour les producteurs et les assurés, des devis, des avenants, des paiements et la gestion des sinistres — et collabore avec des producteurs et agences d'assurance pour distribuer la couverture. Aspire met l'accent sur la rapidité, la flexibilité et un support client fiable (y compris un service en espagnol) grâce à une plateforme moderne et des flux de travail simplifiés.

Description

• Be able to answer questions from customers concerning the claim handling process and insurance coverage • Handle all aspects of resolving total loss claims for both carrier retained salvage vehicles and owner retained salvage vehicles in a cost effective manner • Using various resources, determine accurate total loss vehicle valuations • Provide customer service to insured parties, third party claimants and lienholders with regards to total loss and salvage • Be able to fully understand and explain the total loss process to customers and the value of their total loss vehicles • Negotiate total loss settlements with customers • Comply with state Department of Motor Vehicle laws pertaining to the settlement of total loss vehicles (owner retained and company retained) • Handle the salvage on total loss vehicles including moving vehicles to storage free locations or salvage vendors as quickly as possible • Send appropriate DMV forms and company required documents, review them upon return • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows Aspire General Insurance Company partner’s policies, procedure and work rules • Have regular and predictable punctuality and attendance • Assist claims department by completing special projects • Assist team members on more complicated or complex losses • Works on and/or leads special projects as requested by management • Completes most work with little to no supervision • Other duties as assigned/requested

🎯 Exigences

• Must have 5+ years of Total Loss experience • Ability to learn and understand insurance industry practices, standards and terminology preferred • Must be able to pass a background check • Related insurance industry experience a plus • Bilingual a plus • Proficient use of Word, Excel, Outlook, Web-based systems, and type 35+ wpm • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.

🏖️ Avantages

• Medical • Dental • Vision • PTO • 401k • Company Observed Holidays

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