Account Manager

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟢 Junior

💰 Responsable de comptes

🚫👨‍🎓 Aucun diplôme requis

👻 Score fantôme 36%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Aspire Software

Aspire Software

1001 - 5000 employés

🏨 Hôtellerie

📦 Logistique

🏗️ Construction

Hospitality • Logistics • Construction

Aspire Software s'engage à nourrir, améliorer et développer les entreprises en investissant dans leurs ressources, connaissances et meilleures pratiques. Ils mettent l'accent sur l'autonomisation des leaders d'entreprise et l'encouragement de l'innovation grâce à une prise de décision décentralisée, visant à créer un environnement collaboratif et adaptable. Aspire Software sert une variété d'industries, offrant un soutien dans les fusions et acquisitions, l'expansion internationale et l'intelligence économique, tout en privilégiant les relations à long terme avec les clients et la croissance des employés.

Description

• Develop and maintain strong relationships with key clients as their primary SDS contact • Understand clients' business objectives and align SDS products and services with their goals • Conduct regular client meetings and check-ins to assess satisfaction, identify opportunities, and address concerns • Collaborate with sales, marketing, and product development teams to meet and exceed client needs • Upsell and cross-sell SDS products and services to existing clients • Monitor industry trends and market developments to provide relevant client insights • Guide clients as a trusted advisor on using SDS solutions to improve operational efficiency, customer engagement, and profitability • Monitor and analyse key account metrics and provide regular reports to clients and internal stakeholders • Identify and pursue new business opportunities within existing accounts • Work with the implementation team to ensure smooth onboarding and adoption of SDS solutions

🎯 Exigences

• 1 to 4 years of experience in account management, customer success, or B2B sales • CRM experience, such as HubSpot or similar • Self-directed and comfortable with ambiguity • Clear, confident communication skills, both by phone and in writing • Commercial mindset with ability to identify upsell and renewal-risk signals • Curiosity about customers' businesses • Experience in housing, public sector, or property software is a plus, not a requirement • A degree, diploma, or equivalent tertiary education is preferred

🏖️ Avantages

• Base plus commission structure that rewards the accounts you grow

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