RCM Account Manager

🕒 il y a 22 jours

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Assembly Health

Site WebLinkedInTous les Emplois

201 - 500 employés

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Assembly Health est dédiée à l'amélioration de la performance financière pour les prestataires de soins de santé grâce à une gestion innovante du cycle de revenus et à des solutions de back-office. Leur équipe d'experts et leur technologie optimisent les processus, permettant aux organisations de santé de se concentrer sur la prestation de soins de qualité aux patients. Avec une approche globale qui inclut l'analyse, le conseil en conformité et les services de personnel, Assembly Health sert une large gamme de spécialités médicales et de communautés de soins de longue durée à travers les États-Unis.

Description

• Serve as the primary point of contact for assigned clients, addressing inquiries and concerns proactively • Build and maintain strong relationships with healthcare providers and stakeholders • Conduct regular client meetings to review RCM performance, discuss challenges, and align on financial goals • Provide ongoing education to clients on RCM processes, industry trends, and regulatory changes • Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO), Denial Rates, AR Aging, and Net Collections • Identify trends and implement solutions to optimize revenue collection and minimize delays • Collaborate with internal billing, coding, and collections teams to ensure timely claims submission, payment posting, and follow-ups • Address payer issues, reimbursement challenges, and operational bottlenecks • Develop and execute action plans to improve financial outcomes for clients • Ensure compliance with industry regulations (HIPAA, CMS, payer policies) and best practices • Provide detailed reporting and insights on revenue cycle health • Partner with leadership to refine workflows and enhance efficiency • Investigate and resolve client issues related to claims, payments, or system inefficiencies • Work cross-functionally with internal teams to drive process improvements • Identify automation and technology enhancements to streamline operations

🎯 Exigences

• 5+ years in revenue cycle management, medical billing, or healthcare account management • Bachelor’s degree in Healthcare Administration, Business, or equivalent years of professional experience • Familiarity with RCM software (e.g., ModMed, Epic, Athena, eClinicalWorks), payer portals, and reporting tools • Strong understanding of medical billing, coding (CPT, ICD-10), insurance verification, and reimbursement processes • Knowledge and familiarity with ProFee coding for ambulatory care practices. • Excellent communication, problem-solving, and customer service skills • Experience with financial reports, data analysis, and KPI tracking • 3+ years’ experience in supervising staff and overseeing workflow functions • Ability to function well in a fast-paced and at times stressful environment • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

🏖️ Avantages

• Competitive Benefit Packages available • Paid Holidays • Paid Time Off to enjoy your time away from the office