Account Executive

🔥 il y a 18 heures

🇺🇸 États-Unis – Télétravail

💵 $74 600 - $124 700 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🧑‍💼 Ingénieur d'affaires

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Assurant

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 1892

💼 Conseil

📦 Logistique

💸 Finance

💰 Post-IPO Debt en 2023-02

Consulting • Logistics • Finance

Assurant est une entreprise mondiale spécialisée dans la fourniture de services de soutien et de protection axés sur le consommateur. Présente dans plus de 21 pays à travers des régions comme l'Amérique du Nord, l'Europe, l'Amérique Latine et l'Asie-Pacifique, Assurant aide plus de 300 millions de consommateurs grâce à des services comme la protection technologique, la résolution de sinistres et les services financiers. L'entreprise met l'accent sur l'innovation, les opportunités de travail à distance et la collaboration mondiale, avec des équipes compétentes en technologie, gestion des sinistres, service client et finance. Assurant offre un ensemble d'avantages sociaux compétitif et s'engage à garantir l'égalité des chances en matière d'emploi et l'équilibre entre vie professionnelle et vie personnelle.

Description

• Own the day-to-day relationship for assigned clients and serve as the primary liaison between clients and Assurant • Build trusted relationships with client stakeholders through proactive, high-touch communication • Anticipate client needs, milestones, audits, risks, and service requirements • Respond to client questions and issues and coordinate stakeholders through resolution • Partner with Account Managers and cross-functional teams including Operations, Underwriting, Claims, and Technology • Lead responses to complex client needs involving billing, systems, data connections, communications, services, and catastrophe response • Develop recommendations based on program performance and financial analysis • Report challenges and provide solutions and alternative recommendations • Advocate for and manage client change requirements to comply with business guidelines, state compliance, and governed statutes • Build internal and external networks to remove barriers and deliver timely solutions • Participate in annual business reviews, quarterly business reviews, client meetings, and team meetings • Support contracting and other client initiatives when needed • Monitor operational service-level agreements and work with operations teams to maintain contractual SLA performance

🎯 Exigences

• 3+ years of executive or strategic-level support or account management for high-value clients • Excellent organization and prioritization skills to manage multiple client needs and competing priorities • Exceptional relationship-building skills to establish rapport and guide client conversations • Ability to travel approximately 15%–20% for client meetings, annual and quarterly business reviews, and other business or team meetings • Bachelor's degree or equivalent work experience • Prior or current experience in Mortgage Servicing or P&C Insurance is helpful • Preference for candidates located in the Central or Eastern time zones

🏖️ Avantages

• Salary range of $74,600.00–$124,700.00 • Remote work arrangement • Opportunities for salary growth within the position • U.S. benefits information provided • Annual and quarterly business review participation • Professional collaboration with cross-functional teams • Virtual interviews conducted on video • Identity verification process, which may include biometric technology where permitted by law