Account Manager

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Atilus

Site WebLinkedInTous les Emplois

1 - 10 employés

Fondée en 2005

🤝 B2B

📱 Médias

B2B • Media

Atilus est une agence de marketing digital détenue par un vétéran et basée à Fort Myers, en Floride, qui propose des services de conception et de développement web, de SEO, de publicité PPC, d'hébergement et de maintenance, ainsi que des services de marketing digital gérés pour aider les entreprises à augmenter leurs prospects et leur visibilité en ligne. Fondée en 2005, Atilus travaille avec des clients de divers secteurs (maritime/plaisance, construction, santé et bien-être, services à domicile, associations à but non lucratif, immobilier, tourisme), offrant des sites web responsifs, un SEO basé sur le contenu et les citations, des campagnes de publicité payante, la gestion de la réputation, le marketing par email et sur les réseaux sociaux, la conformité ADA et un support continu.

Description

• Manage client accounts and serve as their dedicated advocate and strategic advisor • Onboard new clients, including conducting kickoff meetings and organizing client materials • Build and maintain strong client relationships through timely communication • Address client inquiries and requests • Manage accounts to ensure services stay within budget while meeting client needs • Drive client satisfaction and retention through exceptional service • Meet regularly with team members to discuss progress • Hold monthly and quarterly performance review meetings with clients • Identify upsell and renewal opportunities and communicate with the sales team • Anticipate client needs and proactively propose solutions

🎯 Exigences

• Strong communication and interpersonal skills • Excellent note-taking abilities and organizational skills • Ability to explain complex technical concepts in client-friendly language • Excellent multitasking and deadline management abilities • Comfortable with phone calls and virtual meetings (Microsoft Teams, etc.) • Proficient with Microsoft Office products (Outlook, Word, Excel, etc.) • Understanding of web design and digital marketing concepts (a plus, but not required) • Proficiency with CRM software • Quick learner who can adapt to a fast-paced environment • Ability to respond to feedback and criticism positively • Must be a team player who collaborates effectively while also being capable of working independently • Experience in Digital Marketing is not necessary but a plus.

🏖️ Avantages

• Unlimited PTO • Flexible work arrangements (remote, in-office, or hybrid) • Competitive salary • Collaborative team culture • Ongoing training and growth opportunities • Work on exciting projects across multiple industries • Laid-back work environment and positive company culture