Senior TechOps Engineer

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

👷🏻‍♀️ Ingénieur

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Atlas Technica

Atlas Technica

201 - 500 employés

Fondée en 2016

🔒 Cybersecurity

💸 Finance

Cybersecurity • Finance

Atlas Technica est un partenaire stratégique pour l'industrie de l'investissement alternatif, fournissant des services informatiques externalisés axés sur l'excellence technologique. L'entreprise offre une gamme de services, notamment la conception d'infrastructures informatiques pour des performances optimales, la scalabilité et l'efficacité économique, assurant l'alignement avec les objectifs commerciaux. Atlas Technica est également spécialisé dans les solutions de cybersécurité pour se protéger contre les menaces cybernétiques et garantir la conformité avec les réglementations de l'industrie. En tant qu'entreprise 'Public Cloud First', Atlas Technica propose des services de transformation cloud qui améliorent l'agilité, la flexibilité et l'accessibilité des ressources. En se concentrant sur des protocoles de sécurité à plusieurs niveaux, ils protègent les données d'investissement sensibles, assurant la confidentialité et l'intégrité pour leurs clients.

Description

• Serve as a subject matter expert for Atlas Technica’s multitenant technology solutions. • Provide escalation and second-line support to end users and other Atlas Technica team members. • Stay informed about new features, updates, and capabilities released by vendors for existing solutions. • Create, maintain, and update technical documentation. • Research and evaluate new vendors and technologies to determine whether stronger solutions are available. • Identify manual or repetitive processes and develop opportunities for automation and optimization. • Provide day-to-day user and platform support. • Support the implementation and ongoing management of established solutions in accordance with best practices and technical documentation. • Work with vendors to escalate and resolve technical support issues.

🎯 Exigences

• A four-year college degree in Computer Science, Computer Engineering, Information Technology, or a related field, along with at least four years of experience in the IT industry working with relevant technologies; or at least eight years of overall IT experience, including two to four years of experience with relevant technologies. • Experience working with: Microsoft Azure services • Microsoft 365 and Office 365 • Active Directory • At least two years of experience using an automation or scripting language, such as PowerShell. • At least two years of experience working with SQL or related relational databases. • At least one year of experience working as an administrator for one or more of the following platforms: ConnectWise Manage, ConnectWise ScreenConnect, ConnectWise CPQ/Sell, ConnectWise BrightGauge, NinjaOne. • Exposure to, or the ability to support and manage, Microsoft GDAP and Lighthouse. • Experience integrating technology solutions through REST APIs. • Ability to communicate complex technical information effectively to different audiences. • Experience creating and maintaining technical documentation. • Strong drive, willingness to learn, accountability for one’s own work, and ownership of the overall outcome.

🏖️ Avantages

• competitive compensation • comprehensive benefits • great perks to our global team • professional development and career growth support

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