Sales Concierge

Emploi pas sur LinkedIn

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

💵 $25 - $30 / heure

⏰ Temps Plein

🟢 Junior

🟡 Intermédiaire

🤑 Commercial

🚫👨‍🎓 Aucun diplôme requis

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Atomic

Atomic

51 - 200 employés

Fondée en 2012

💼 Conseil

📣 Marketing

👥 B2C

Consulting • Marketing • B2C

Atomic est un studio d'innovation et cofondateur qui s'associe avec des entrepreneurs pour créer et développer des startups en fournissant capital, talents, manuels opérationnels et équipes spécialisées (produit, ingénierie, stratégie de marché, recrutement, finances, juridique, etc. ). Atomic incube et aide au lancement d'entreprises dans les marchés de consommation et d'entreprise, réduisant les risques des premières étapes et accélérant l'accès au marché, après avoir contribué à créer et développer des entreprises comme Hims & Hers, Bungalow, Replicant, Homebound et Exowatt.

Description

• Engage customer leads through conversations that build brand and drive purchases • Navigate a blend of sales, support, and general customer care • Re-engage customers, drive sales conversions, and help eCommerce brands recover lost revenue • Proactively raise issues, flag edge cases, and surface process gaps • Identify gaps in internal processes and help implement improvements • Maintain accurate and up-to-date internal documentation • Collaborate with the product team on platform improvement opportunities • Continue raising the bar on sales, conversation conversions, and speed of execution • Adopt new technologies quickly and become proficient in executing with them

🎯 Exigences

• Flexible work schedule with required weekend coverage • Able to sit and view a computer screen for extended periods of time • Strong written and verbal communication skills • Comfortable working with software tools and platforms; some technical or product experience is required • 2+ years of experience in retail sales, customer engagement, or related customer-facing roles, preferably in luxury or high-touch retail environments • Common sense, sound judgment, and ability to handle customers with warmth and professionalism • Motivated, organized, and capable of working independently while meeting goals • Exceptional communication and interpersonal skills • Sharp eye for edge cases and ability to raise issues clearly and constructively • Curious and passionate about continuous learning • Proactive approach to acquiring knowledge about products, industry trends, and customer needs • Proven ability to thrive in team-based environments and collaborate effectively • Highly organized and detail-oriented, with a customer-first mindset • Adaptable, coachable, and eager to grow in a fast-paced, ever-changing environment • Analytical and closely attuned to business metrics

🏖️ Avantages

• Real growth potential and opportunity to grow with the company as it scales • Diverse and inclusive workforce commitment • Equal Opportunity Employer

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