Senior Account Manager

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Audien Hearing

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2020

👥 B2C

🛍️ eCommerce

🔧 Matériel

B2C • eCommerce • Hardware

Audien Hearing est un fabricant et détaillant américain de prothèses auditives en vente libre enregistrées par la FDA et d'accessoires associés, vendu directement aux consommateurs. Il propose une gamme de modèles (contrôles via application et à écran tactile) offrant des profils sonores personnalisés, divers modes d'écoute et des options de batterie/recharge à des prix bien inférieurs à ceux des dispositifs sur ordonnance traditionnels. L'entreprise met l'accent sur l'accessibilité financière et l'accessibilité ("L'écoute pour tous"), offre un essai sans risque de 45 jours, un support à vie, des crédits pour échange, une expédition rapide et gratuite, et vend en ligne ainsi que par l'intermédiaire de grands détaillants.

Description

• Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target) • Build and maintain strong relationships with retail buyers and partners • Lead line reviews, sell-in presentations, and ongoing business updates with customers • Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks • Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy • Create and manage account forecasts in partnership with demand planning and supply chain • Monitor and manage account performance against sales targets and KPIs • Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution • Support and manage broker relationships as needed • Track competitive activity, category trends, and customer insights to inform strategy • Operate with a strong P&L mindset, understanding the financial impact of decisions

🎯 Exigences

• 3–5 years of account management experience, preferably within drug or mass retail channels • Experience working with major retailers such as Walmart, Target, or similar • Strong category management experience, including the ability to independently pull and analyze syndicated data (Circana/IRI) • Solid forecasting and planning skills • Strong understanding of retail fundamentals, including shelf strategy, consumer behavior, and merchandising • P&L awareness and ability to make financially sound decisions • Excellent communication and presentation skills, with experience presenting to retail buyers and internal stakeholders • Highly organized and detail-oriented, with the ability to manage multiple accounts and priorities simultaneously • Collaborative and able to influence cross-functional partners without direct authority • Self-starter with a scrappy, business-owner mindset and comfort operating in a lean, fast-paced environment

🏖️ Avantages

• Travel as needed