WM Service Manager

Emploi pas sur LinkedIn

🕒 il y a 24 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Autocar Parts LLC

Autocar Parts LLC

51 - 200 employés

Fondée en 2010

🚗 Transport

Transport

Autocar Parts LLC est un distributeur de pièces de rechange pour camions lourds, établi en 2010. L'entreprise est spécialisée dans l'approvisionnement et la distribution d'une gamme de pièces telles que les pièces d'Origine Équipementier (OEM), Équipement d’Origine (OE) et pièces de rechange pour camions lourds. Autocar Parts a pour objectif d'aider ses clients à prendre des décisions éclairées en fournissant des connaissances et un service exceptionnels dans différents métiers et en livrant les pièces de manière efficace. Ils soulignent l'importance de choisir des pièces de qualité pour garantir un service fiable et la durabilité des camions.

Description

• Own and expand relationships with major waste management customers • Act as the primary liaison between Autocar and assigned accounts • Drive customer satisfaction, retention, and long-term growth • Partner with Sales to identify upsell, cross-sell, and fleet expansion opportunities • Lead business reviews focused on uptime, performance, and total cost of ownership • Coordinate with dealer service networks to ensure timely maintenance and repairs • Analyze telematics and fleet data to uncover performance improvements • Support new vehicle onboarding, training, and ongoing operational success • Resolve escalated service issues and advocate for customer needs internally

🎯 Exigences

• Bachelor’s degree in engineering, Business, or related field (or equivalent experience) • 5+ years of experience in heavy-duty trucks, waste industry, fleet management, OEM operations, or related field • Proven experience working with dealer networks and service operations • Strong understanding of refuse/waste truck applications or vocational vehicle usage preferred • Familiarity with telematics, diagnostics, and fleet performance tools

🏖️ Avantages

• Competitive compensation that recognizes your skills, experience, and impact • Performance-based annual bonuses that reward results and contributions • Comprehensive medical, dental, and vision coverage to support your well-being • 401(k) with a 4% company match to help you invest in your future • 8 paid company holidays to rest, recharge, and maintain work-life balance

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