Sales Coordinator

🕒 il y a 1 jour

🌽 Illinois, Wisconsin – Distant

🌽 Illinois – Remote 🧀 Wisconsin – Remote

💵 $55 000 - $70 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🤑 Commercial

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Avidity Science - EMEA

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 1998

🏥 Santé

🍽️ Alimentation et boissons

📦 Logistique

Healthcare • Food & Beverage • Logistics

Avidity Science - EMEA est un fournisseur de systèmes de purification et de distribution d'eau, de solutions de surveillance et de contrôle environnemental, ainsi que de produits d'abreuvement et de refroidissement pour animaux/agricoles destinés aux installations de recherche, vivariums et clients agricoles à travers l'Europe, le Moyen-Orient et l'Afrique. L'entreprise propose des technologies d'eau par osmose inverse, déionisée et ultrapure, des systèmes automatisés d'abreuvement pour animaux de laboratoire et leurs pièces, et offre des services, installations et support technique par le biais de magasins régionaux et d'un réseau mondial.

Description

• Support the Sales team with quotes, proposals, order support, and follow-ups • Maintain and update Salesforce CRM and sales documentation • Manage pricing tools, price lists, and product configurations • Coordinate order entry, tracking, and delivery timelines with Customer Service • Assist with inventory coordination and product availability • Prepare reports, sales data, and pipeline updates • Serve as a point of contact for customer inquiries via phone, email, and chat • Provide basic to intermediate technical support and troubleshooting • Assist customers with product selection and application for lab water systems • Communicate pre-installation requirements and ensure customer readiness • Coordinate with service teams for installations, maintenance, and warranty support • Maintain product knowledge across lab water systems, consumables, and accessories • Manage and update product documentation, manuals, and training materials • Support product launches and distribution channel readiness • Assist in developing training materials for internal teams and customers • Support onboarding and product training for sales and service teams • Help create guides, videos, and troubleshooting resources • Ensure timely and effective communication across all stakeholders • Support continuous improvement of internal processes and customer experience

🎯 Exigences

• Associate's or Bachelor's degree in business, Science or Technical field (or equivalent experience) • 3–7+ years of experience in a Sales Support, Customer Service, or Technical Support role within a technical or industrial environment • Experience working with ERP/CRM systems • Experience supporting customers • Experience coordinating cross-functional teams • Ability to communicate technical information • Ability to work independently • Strong organizational skills

🏖️ Avantages

• Medical, dental, vision, life insurance, disability, accident insurance, critical illness, and hospital indemnity • 401k with company match • Performance Bonus Plan • PTO and paid holidays • Supportive and Inclusive work culture • Community Involvement • Paid volunteer time • Flextime • Tuition Reimbursement • Balance of a collaborative & independent work environment • Development opportunities to grow professionally