Technical Architect – ServiceNow

Emploi pas sur LinkedIn

🕒 il y a 8 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

🔙 Ingénieur Back-end

👻 Score fantôme 55%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Bolt Data

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2013

🏭 Fabrication

💼 Conseil

🤝 B2B

Manufacturing • Consulting • B2B

Bolt Data est une société de services et de solutions qui aide les fabricants à moderniser et à optimiser leurs opérations de service en déployant et en étendant des plateformes CRM et de field service leaders. Bolt Data conçoit des solutions primées, centrées sur le service, sur Salesforce, ServiceMax et ServiceNow. L’entreprise propose des services de conseil et d’implémentation, du développement sur mesure, des accélérateurs, la supervision en temps réel des objets connectés et des actifs connectés, l’automatisation des workflows basée sur l’IA, des intégrations ainsi que des services managés. Elle se concentre sur les secteurs industriels (dispositifs médicaux, énergie, équipements lourds, équipements agricoles et environnementaux, équipements d’entrepôt et d’exploitation, etc. ) et fournit des applications adaptées aux besoins de ses clients, comme Bolt Data Connect et une solution de gestion des dossiers juridiques et des audiences, ainsi qu’un support continu pour améliorer la disponibilité des équipements, la productivité et la performance des contrats.

Description

• Partner with clients and delivery teams to define, develop, and implement innovative, scalable, and cost-effective technology solutions • Lead technical delivery across complex ServiceNow projects • Establish relationships with client and project stakeholders • Communicate delivery updates, risks, issues, and opportunities • Lead requirements gathering and solution design activities • Influence decisions on effectiveness, dependability, flexibility, scalability, supportability, and total cost • Develop technical specifications for custom development and system integration requirements, including delivery estimates • Create detailed technical design documents • Liaise among clients, project leads, delivery teams, and vendors to drive delivery and remove barriers • Lead technology design, configuration, development, database migrations, and environment migrations across multiple projects • Ensure adherence to development standards, technical specifications, and agreed timelines • Document final solutions and lead knowledge transition to client support teams • Develop and validate estimates for Change Orders • Contribute to estimating and SOW templates • Define and follow coding standards and lead code reviews • Coach and mentor junior technical and functional team members • Support Bolt Data sales activities, practice maturation, and internal initiatives • Participate in peer reviews of solution designs

🎯 Exigences

• 8+ years of hands-on technical experience with ServiceNow implementations, including a minimum of 5 enterprise-level technology projects • 8+ years of experience in software implementations with one or more CRM solutions; configuration experience is required • 4+ years working within the ServiceNow ecosystem as a Technical Architect • Expert-level understanding of the ServiceNow product suite, including CRM, Customer Service Management, Field Service Management, Sales and Order Management • Expert-level experience defining system architecture landscapes, identifying gaps, and delivering comprehensive solutions • Knowledge of data integration tools and experience integrating ServiceNow with business systems • Familiarity with SAML, SSO, and OAuth authentication patterns • Understanding of design patterns, large data volume limitations, data sharing, and visibility considerations • Bachelor's degree in computer science and demonstrated experience in computer operations, system analysis, programming, project implementations, and technical management • Field service experience, including customer service management and call center support • Understanding of industry-standard architecture frameworks such as TOGAF, Zachman, DODAF, FEAF, Gartner/Meta • Experience with APIs, APEX, Force.com, .NET, Java, JavaScript, XML, Web Services, HTML, SSO, data loaders, and messaging • Experience with RDBMS concepts, SQL, structured system analysis and design methods, and data migration • Experience with system integrations, preferably involving ServiceNow • Ability to migrate configurations and code between environments using industry-standard tools • Experience with Agile and PMBOK methodologies and ability to manage multiple projects to aggressive timelines • Understanding of field service resource management, contractors, timesheets, operating hours, shifts, territories, and inventory management • Experience working independently and within cross-functional and cross-vendor teams • Support for sales activities, practice maturation, internal initiatives, and peer reviews • Mentoring experience or ability to mentor junior team members • Willingness to travel domestically and internationally as needed

🏖️ Avantages

• Career advancement opportunities • Opportunities to expand technology expertise • Professional goal support • Willingness to travel domestically and internationally with client and project team as needed

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