Client & Operations Coordinator

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Boogie Team

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2024

🤝 B2B

🎯 Recrutement

B2B • Recruitment

Boogie Team est une entreprise de recrutement à distance et d'assistance virtuelle basée à Los Angeles qui met en relation des entreprises américaines avec des professionnels à distance formés aux Philippines et en Amérique latine. L'entreprise offre un soutien administratif, un service client, des ventes (appel à froid et suivi des prospects), de la comptabilité, un support marketing, des services VA spécifiques à l'immobilier, et une gestion de CRM / flux de travail, proposant un jumelage rapide et des périodes d'essai pour aider les entrepreneurs et les entreprises en croissance à développer leurs opérations avec des équipes virtuelles gérées.

Description

• Help manage client communication, updates, and follow-ups regarding their assigned virtual assistants • Check in with virtual assistants regarding attendance, schedule updates, performance, concerns, and general accountability • Assist with onboarding, agreements, client setup, VA setup, schedules, and internal coordination • Update and maintain information in Zoho, spreadsheets, trackers, SOPs, and other internal systems • Monitor client requests, VA issues, operational updates, and basic escalations, then coordinate with leadership when needed • Help keep tasks, people, and workflows organized so daily operations run smoothly • Support payroll coordination, attendance tracking, schedule updates, and other administrative operations as needed

🎯 Exigences

• Some experience in staffing, recruitment, virtual assistant coordination, customer support, client support, HR administration, operations support, or a similar role • Tech-savvy and comfortable learning new systems, online tools, spreadsheets, and platforms such as Zoho • Strong attention to detail and ability to follow instructions accurately • Good written and verbal English communication skills • Organized, dependable, and consistent with follow-ups • Comfortable communicating with clients, remote workers, and internal team members • Able to manage multiple tasks without getting overwhelmed • Willing to be trained and open to feedback • Familiarity with Zoho, Google Workspace, spreadsheets, task trackers, CRM tools, Slack, ClickUp, Notion, Airtable, or similar systems is preferred • Experience working with a staffing agency, VA agency, outsourcing company, BPO, or remote team setup is preferred • Experience helping manage client accounts, VA attendance, onboarding, scheduling, or basic team coordination is preferred • Able to learn processes quickly and apply instructions consistently

🏖️ Avantages

• Remote work • Full-time, long-term role • Supportive team environment • Training and guidance provided • Opportunity to gain hands-on experience in staffing, client management, remote operations, and internal systems